The study explores the power of Structural Equation Model (SEM) to determine the relationship between managers’ emotional intelligence and employee satisfaction and commitment in the workplace. This investigation of managerial behavior utilizes SEM to provide a visual portrayal of the relationship and impact on employee attitudes. The study provides suggestions which may help managers and supervisors to influence employees toward higher levels of satisfaction, commitment and performance in the workforce.

Organizations face many obstacles in sustaining worker performance. These challenges include employee turnover, social loafing, poor performance, worker absenteeism and worker malaise in general. Is the problem that the organization simply hires poor workers or there might be some other factors in the work environment influencing workers toward these negative outcomes? If there are other factors in play, how might the organization determine their level of influence?

This line of inquiry leads inevitably to more questions, some of which concern the impact of the manager. This study seeks to better understand to what degree a manager or supervisor might influence workers toward higher levels of satisfaction and commitment in the workplace. Specifically,

Organizational Behavior Journal, Emotional Intelligence Impacts, Structural Equation, Worker performance, Managerial behavior, Commitment and performance.