The Relationship Between Breach of Psychological Contract and Workplace Deviant Behavior
Article Details
Pub. Date
:
Apr, 2014
Product Name
:
The IUP Journal of Organizational
Behavior
Product Type
:
Article
Product Code
:
IJOB21404
Author Name
:
Anwar Hussain
Availability
:
YES
Subject/Domain
:
Management
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:
PDF Format
No.
of Pages
:
13
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Abstract
The purpose of this study is to understand the effect of breach of psychological contract on workplace deviant behavior of Information Technology (IT) professionals of Pakistan. There is a need for this study as it was seen that the IT industry of Pakistan could not flourish as much as the IT industries of India and other regional countries. One of the major problems regarding IT industry in Pakistan is that there is a lack of organizational commitment. So, this study tried to find out the reasons behind this problem. From the preliminary research, it was found that the two key factors affecting commitment in IT industry are compensation and psychological contract. Breach of psychological contract and workplace deviant behavior were measured with the help of a questionnaire. The statistical analysis was conducted to find out the relationship. The study shows that if there is a breach of psychological contract on the part of the employer, then the employee tends to show negative behavior and attitude. This can result in reduced loyalty, decrease in organizational commitment and organizational citizenship behavior, and it increases workplace deviant behavior. The performance of the employee is affected and hence it affects the overall productivity of the organization. The implications are discussed and a further study is proposed.
Description
The world of work is currently undergoing a complete transformation. Organizations are reshaping themselves into totally new forms. Information Technology (IT) is underpinning this transformation by providing the backbone for new organizational structures and new ways of working. The major problem regarding IT industry in Pakistan is that there is a lack of organizational commitment regarding fulfilling the job agreement of employees, which is a hindrance to the progress of this industry. So, this study tried to find out the reasons behind this problem.
Psychological contract is a set of a person’s individual beliefs regarding the reciprocal obligations and benefits established in an exchange relationship (Rousseau, 1995). Psychological Contract Breach (PCB) may occur if employees perceive that their firm has failed to deliver on what they perceive was promised or vice versa. Employees or employers who perceive a breach are likely to respond negatively.
Keywords
Organizational Behavior Journal, Organizational commitment, Negative behavior and attitude, Citizenship behavior, Human Machine Interface, Results and Discussion.