English Studies Journal | Developing the Interpersonal Communication Skills of College Students Through Poetry: A Classroom Study

The IUP Journal of English Studies :

Developing the Interpersonal Communication Skills of College Students Through Poetry: A Classroom Study

Article Details

Pub. Date	:	Jun, 2015
Product Name	:	The IUP Journal of English Studies
Product Type	:	Article
Product Code	:	IJES41506
Author Name	:	S Ramaraju and S P Dhanavel
Availability	:	YES
Subject/Domain	:	English Studies
Download Format	:	PDF Format
No. of Pages	:	10

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Abstract

Developing the Interpersonal Communication Skills (IPCS) of students at college level is emphasized by the academia and industry to bridge the gap between academic skills and employability skills. Among the qualities sought by the employers from their employees, IPCS are considered the most important. This paper highlights the importance of developing the IPCS, presents the need for academic interventions, and explores the use of poetry in English Language Teaching (ELT), Communication Skills and IPCS development. Poetry is basically a rich source of emotional and interactional diversity. Therefore, this paper argues that a variety of emotions embodied in poetry in English from various countries can be a valuable resource in developing the IPCS of students. It explains the task design, activities, and observations and presents the findings through the response from students. It also presents the limitations of the study undertaken and scope for further research.

Description

The development of Interpersonal Communication Skills (IPCS) has been emphasized by the industry and academia in the global environment of the new millennium. Regardless of the field of study and work, to cope with the constantly developing and ever-increasing demands of the workforce, the employees are expected to possess excellent IPCS to succeed in their ‘personal’ and ‘professional’ lives (McCroskey et al., 1975). Among the qualities sought by the employers from their employees, IPCS are considered the most important. In the words of Krizan et al. (2008),

Today’s service economy puts a premium on people skills and relationship building among co-workers, departments, organizations, and customers. Developing and maintaining these relationships is a goal of business communication.… cultural diversity, globalization, organizational restructuring, worker specialization, and technology contribute to the current emphasis on interpersonal skills (p. 407).

Keywords

English Studies Journal, Developing, Interpersonal Communication Skills, College Students, Poetry, Interpersonal Communication Skills (IPCS), English Language Teaching (ELT), Communication Skills and IPCS, Classroom Study.