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The IUP Journal of Soft Skills
The Importance of Non-Verbal Communication
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Non-verbal communication regulates relationships and can support or even replace verbal communications in many situations. Different genders and cultures use non-verbal communication differently and these differences can impact the nature of interpersonal communication. Nonverbal communication can become a barrier or tear down barriers to effective communication. According to researchers, non-verbal rules may differ as per the situation, and each situation determines its set of rules. Different types of people have very different yet distinct sets of non-verbal communication behaviors. This paper is an overview of different types of non-verbal communication such as body language, hand movement, facial expressions, and eye contact. Non-verbal communication involves multiple channels, is continuous and more ambiguous in nature, and often contradicts the spoken word. When non-verbal and verbal communications conflict, individuals tend to rely on non-verbal clues as a means to interpret the true meaning of a communication.

 
 

Communication is a process in which people verbally or non-verbally share information and ideas. Non-verbal communication can be best defined as a silent form of communicating with a person or party without using any form of speech to grab the attention of audience or to exploit a message. Non-verbal communication is often used to express a thought or thoughts and make your message more appealing and interesting to the person you are speaking. Non-verbal communication has a great influence over our social environment and the whole communication process. There are four important functions of non-verbal communication. These functions can complement, regulate, substitute for, or accent a verbal message. In addition to these functions, there are many types of non-verbal communication: paralanguage, body movement, facial expressions, eye messages, attractiveness, clothing, body adornment, space and distance, touch, time, smell and manners.

 
 

Soft Skills Journal, Importance, Physical Communication, Eye Contact, Facial Expression, Posture and Gesture, Tone of Voice, Sounds, Non-Verbal Communication.