Knowledge Management (KM) efforts, which include on-the-job discussions, formal
apprenticeship, discussion forums, corporate libraries, professional training and mentoring
programs, have a long history.
Ives et al. (1997) trace the history of KM back to the earliest civilizations. The palace
archives of Sumer and Aklad and the extensive cuneiform archives discovered recently at
Ebla in Syria, all more than 4,000 years old, were attempts to organize the records of civilization
of government and commerce, so that the information contained therein could be used to
guide new transactions and to prevent the loss of knowledge from generation to generation.
This imperative to preserve knowledge eventually led to the great libraries of antiquity, the
most notable was the Library of Alexandria in Egypt which was founded in the Third Century
BC and lasting almost 1,000 years. The library contained more than 500,000 handwritten
works, copies of which were made and disseminated throughout the world.
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