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The IUP Journal of Organizational Behavior :
A Study on Work-Life Balance in the Indian Service Sector from a Gender Perspective
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In the post-globalization period, a competitive business environment has led to a significant workplace transformation, further leading to changes in the way of working, evolution of technology, introduction of virtual teams and higher workplace expectations. Keeping the consequences of these changes in mind, the present study attempts to look into the issue of work-life balance from a gender perspective with a sample of 140 junior to middle-level managers (76 male and 64 female managers) working in the Indian service industry. This research adopts a mixed method approach, covering both quantitative and qualitative data obtained with the help of an interview schedule. The data obtained has been analyzed using Statistical Package for Social Sciences (SPSS) to facilitate cross-tabulations and chi-square tests. The findings reveal that a substantial majority of female managers (67.7%) feel that they are able to balance their work and family life, whereas male managers bring out mixed responses.

 
 
 

Society is broadly divided into two groups, male and female, and each group has a different context in which the members function and attach different meanings to various things. Cultural practices vary and so do the role expectations from different genders. For example, expectations in many cultures indicate that men are, by nature, more aggressive than women. Although some issues at work are thought to be either of women or of men, the longstanding interest to look into the work-life concerns of female and male managers remains strong among researchers, academicians and HR professionals. A contemporary area that attracts attention is work-life balance.

Looking at work-life balance, Komarovsky (1982) stated that combining paid work along with family responsibilities became a viable option for a majority of women in the USA in the 1970s. This held true for women especially those from low-income, farm and minority backgrounds.

Bharat (2003) stated that demographic changes in organizational profiles are evident by increasing the number of women in the workplace and generation of dual career families, leading to increasingly diverse workforce and a greater need for employees to balance their work and family life. Holter (2007) suggested that the process of change with respect to gender relations usually begins at home and gets transferred to the workplace.

 
 
 

Organizational Behavior Journal, A Study on Work-Life Balance, Indian Service Sector, Gender Perspective