Over the decades, brand extension has been a part of the core marketing strategy for a
large number of companies. Extending brands enables firms to better tap into their
substantial brand equity investment (Court et al., 1999). In Sri Lanka too, several Fast-
Moving Consumer Goods (FMCG) companies have engaged in brand extensions in the
recent past. While new products are introduced through brand extensions, their success
is uncertain, as indicated by Aaker and Keller (1990), who point out that not all brand
extensions are successful. Any wrong decision and extension into the wrong category
could create a negative image that may be costly to neutralize.
For instance, De Chernatony et al. (2003) reported that failure rates of brand
extensions in many FMCG categories are approximately 80%. Therefore, identifying the
factors affecting brand extension success has captured the attention of researchers so as
to reduce the failure rates of brand extensions. In order to determine whether a brand
extension will succeed, it is crucial to understand how well the extensions are accepted
by consumers.
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