Though Human Resources Information Systems (HRIS) play a crucial role in shaping
human resources into an effective business partner, issues relating to organizational
change are hardly empirically examined. Getting continuous support of the user
groups during implementation of HRIS proves to be one of the major challenges
faced by the organizations today (cf. Kossek et al., 1994). While enhanced
productivity can be achieved by successful integration of technology, failed
integration of technology inevitably leads to unwanted consequences such as
frustration among employees and financial loss. The problem of underutilization of systems proves to be a major challenge for the organizations regardless of
technological advances and increasing organizational investment in these
technologies (cf. Johansen and Swigart, 1996). If the users’ perception of HRIS
and its implementation process are not handled skillfully, there is a high risk that
the organization’s strategy of spending on information technology to enhance
the effectiveness and efficiency of its human resources may never fully succeed
(cf. Kossek et al., 1994). While Doz and Prahalad (1981) had claimed over three
decades ago that HR-data management tools are required for integrating the
disparate and distant operations of organizations, yet little systematic research
studies (both empirical and descriptive) have been conducted to study the factors
that affect the design, development, implementation and proliferation of HRIS
(Hannon et al., 1996). It is established through significant research on users’
reaction to information systems in many different settings that the degree of
success of implementation efforts of new information systems depends on the
acceptance of employees who are expected to use the systems (Davis et al.,
1989; and Knights and Murray, 1992). Grant et al. (2009) in their study discovered
that complications associated with managing user acceptance of HRIS proved to
be a major challenge impeding the implementation of HRIS. This study attempts
to use the Unified Theory of Acceptance and Use of Technology model to establish
the factors influencing the acceptance of HRIS. The study endeavors to find the
role of affect or emotion in acceptance of HRIS by exploring the psychological
theories of affective experience.
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