Determining the Antecedents of Job Stress and Their Impact on Job Performance: A Study Among Faculty Members

-- Sudatta Banerjee and Payal Mehta

Studies have shown that occupational stress is the main contributor to the high stress level in teachers. The effects of stress as evidenced can result in poor performance, absenteeism, having work-dissatisfaction, increased errors in memoranda, high medical bills, lateness to work, low productivity, etc. This study attempts to find the antecedents of job stress and their effect on job performance in terms of job dissatisfaction and avoidance among faculty members, specifically in B-Schools. The sample consists of 110 management faculty teaching in B-Schools in Andhra Pradesh, India. Factor analysis has been done to club the major stress variables like long working hours, management behavior, relationships with colleagues, teaching and research responsibilities, etc. Factor analysis also clubs performance variables like absenteeism, avoiding work, satisfaction from pay package, quitting job, etc. Regression analysis has been done to find the impact of stress on job performance. The results suggest that teaching stress leads to job avoidance, whereas work overload stress and poor interpersonal relationships lead to job dissatisfaction. Basic policy measures have been recommended for the practitioners and faculty members.

© 2016 IUP. All Rights Reserved.

The Impact of Emotional Demand and Job Demand on Emotional Exhaustion: A Study on Sales Executives of Automobile Showrooms

-- J Anitha and Preetha F James

The service employees frequently engage in emotionally demanding interactions with customers. They are likely to have high levels of emotional exhaustion. The present study explores the effect of emotional demand and job demand as independent variables on the dependent variable emotional exhaustion. The data was collected from 200 executives of automobile showrooms. The results indicate that emotional demand and job demand are positively related to emotional exhaustion. Three validated instruments were employed in the study to measure the relevant variables. Descriptive statistics, Pearson correlation and regression analysis were used as tools for analysis. The results supported the hypothesis and showed that the independent variable, emotional demand accounts for 57.2% and job demand 20.2% effect on the dependent variable—emotional exhaustion. The joint effect of job demand and emotional demand on emotional exhaustion is 41.9%. Of the two independent variables, emotional demand has more influence on emotional exhaustion than job demand. This study is the first to examine the simultaneous effect of emotional demand and job demand on emotional exhaustion. Implications of the findings are discussed.

© 2016 IUP. All Rights Reserved.

Toward a Conceptual Model of Global Leadership

-- Jose Mathews

In the globalized world, global organizations have to contend with global leaders, and no easy parallel can be found between domestic and global leaderships. Researchers have approached the construct of global leadership from different perspectives of cognitive complexity, competency, behavioral, human capital, personality process and global mindset. In relation to these perspectives and the contextual elements of global business environment, a model of global leadership is derived. The key content variables of global leadership are explained in the realms of cognitive complexity, emotional resilience, cultural intelligence, motivational processes and related facets which interact with the global business environment.

© 2016 IUP. All Rights Reserved.

Identifying the Personality Preference Across Faculties and Demographic Factors: Myers-Briggs Personality Profiles of Academics of Eastern University, Sri Lanka

-- S Sritharan and V R Ragel

The main purpose of this study is to explore the personality types of academics in Eastern University of Sri Lanka along with personality preferences across faculties and differences of personality preference with respect to religion, staff grade, qualification, gender and marital status. The sample was administrated through the Myers-Briggs Type Indicator (MBTI) questionnaire among the academic staff of 234. The descriptive data includes frequency and percentage of responses for personality type and personality type preference scale. This study has revealed that a largest proportion of personality types is by ISTJ, ESTJ and INTJ among academic staff. In the personality preference scale, a fair preference for extraverts and introverts was found in E-I, while in other three scales, very high preferences were found in Sensing in S-I, thinking in T-F and judging in J-P among academics. From the findings, it could be concluded that the prevalent personality types among the academic staff included the preferences of sensing, thinking and judging and further among the personality types found it was reflected in most with scale combination of thinking and judging. The preference scale of academic profile indicates that the academic culture is subject-centered and focuses on orderliness and hard work.

© 2016 IUP. All Rights Reserved.