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The IUP Journal of Bank Management

May'16
Focus

One of the policy issues underlying the retail banking industry is the financial capability of the borrower to service debt and responsible lending, for the general risk that the banking institutions face is the credit risk which adversely affects its revenues.

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Categorizing the Variables Influencing the Creditworthiness of Bank Borrowers: Some Survey Evidence for Ethiopia
United Bank of India: A Strategic Analysis Using the Vrio Method
A Comparative Analysis of the Operating Efficiency of Indian Scheduled Commercial Banks
Productivity and Efficiency of Public Sector Banks in India After the Global Financial Crisis
Investors’ Perception Towards Equity Share Investment: A Study with Reference to Mangalore City, Karnataka
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Categorizing the Variables Influencing the Creditworthiness of Bank Borrowers: Some Survey Evidence for Ethiopia

-- A S Kannan and S Sudalaimuthu

Commercial banks thrive on credit granting decisions and need to carefully assess the creditworthiness of the potential borrower before granting credit. The banks are interested in identifying the factors which highly influence the borrower’s creditworthiness. This study intends to categorize and label the variables into major component-factors that influence the creditworthiness of the borrowers. The results reveal that borrower’s status and performance, borrower’s personality and relationship with branch, and collateral quality are the main factors that influence the creditworthiness of the borrowers. The study is significant as it breaks new ground in Ethiopian commercial bank lending.

Article Price : Rs.50

United Bank of India: A Strategic Analysis Using the Vrio Method

-- Roshni Das

In recent times, huge accumulation of losses to public sector banks in India has caused widespread public concern. In February 2014, the Chairperson and Managing Director of the United Bank of India (UBI) put in her papers amidst a massive ongoing crisis of the bank in the form of a net loss of 1,683 cr in the first nine months of the financial year 2013-14. It was a case of chronic mismanagement and lack of vision. Despite being headless, the bank managed a turnaround in the January-March period with a quarterly net profit of 470 cr. This paper undertakes a detailed qualitative, strategic and financial examination of the events and structures that led to UBI’s huge accumulation of losses and then, by adopting the Resource-Based View (RBV) theoretical framework (Barney et al., 2001), attempts to come up with workable recommendations on how to make it a viable business again. Key competencies of the bank have been identified by the VRIO method and detailed solutions are offered to rejuvenate the bank.

Article Price : Rs.50

A Comparative Analysis of the Operating Efficiency of Indian Scheduled Commercial Banks

-- Yashpal Singh

The objective of this paper is to analyze the operating efficiency of Indian scheduled commercial banks, using the data released by the Reserve Bank of India. For analyzing the performance of banks, various statistical methods such as average, standard deviation, standard error, lower bound and upper bound were used. In addition, ANOVA test was applied at 95% level of confidence for testing significant difference amongst the cost of fund, return on fund and operational efficiency through SPSS software. The study reveals that cost of fund of all the scheduled commercial banks was significantly different. Since the cost structure is different for the same work, it implies that the operational efficiency caused the difference and the foreign banks emerged as the most efficient financial institutions, followed by private and public sector banks. However, it was also observed that the difference was not significant in the case of return on advance, return on investment and return on fund. Moreover, foreign banks were found to be most efficient, followed by private sector and public sector banks.

Article Price : Rs.50

Productivity and Efficiency of Public Sector Banks in India After the Global Financial Crisis

-- Manoj Kumar Das and Subhamitra Patra

A productive and efficient banking industry plays a vital role in financial intermediation for accelerating the economic growth. In recent years, the competition among public sector, private sector and foreign banks has increased tremendously in India. This paper aims to study the change in the productivity and efficiency of Public Sector Banks (PSBs) in India after the financial crisis of 2008. Non-parametric Data Envelopment Analysis (DEA) approach is used to study the productivity and efficiency change of 26 PSBs operating in India. The results show that there is a wide variation of productivity and efficiency change among PSBs, and a few PSBs are suffering from deterioration of efficiency, which requires special remedial policy approach.

Article Price : Rs.50

Research Note
Investors’ Perception Towards Equity Share Investment: A Study with Reference to Mangalore City, Karnataka

-- Vishal Pinto

Article Price : Rs.50

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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