Markets motivate consumers to shop. For some consumers shopping is a necessity, but for
some it is a recreational activity (Eisenberg, 2009). Till date, there is no exact definition
of shopping. However, on Wikipedia, it is stated that shopping is an opportunity to inspect
goods and services which retailers have, with an intention to purchase them. In some
situations, shopping is considered as a leisure activity, while in others it is considered as
an economic activity. Kotler and Keller (2009) describe that shopping goods are compared
on the basis of their price, quality and suitability. Shopping can be both an in-store and
an out-store activity (searching catalogs and online buying) (Goldsmith and Flynn, 2005).
For consumers, shopping is an intentional self-exposure towards products available in the
market for purchase.
Shopping is also of significant interest for marketers and retailers, and plays an
important role in consumer behavior theories. There is a variety of literature on shopping
available from scholars and their focus was mainly on information acquisition and
decision making. There are also researchers who focused on shopping through
neurophysiology (Tan, 2008). There is difference in every individual on the basis of his
needs, wants and motives. There are differences by way of hedonic shopping motivation
(Arnold and Reynolds, 2003) and various shopping styles which influence shopping
behavior (Korgaonkar and Wolin, 1999). Shopping includes both bargaining and browsing
activity, but browsing is much more common in hedonic shopping (Kim and Kim, 2008).
Shopping motivation can be classified in different ways (Cowart and Goldsmith, 2007).
Shopping motivation can be utilitarian, hedonic, social and cognitive (Babin et al., 1994).
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