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‘Servant leadership’ is the most important aspect of a successful leader—the recognition that I am here to help the organization accomplish its objectives rather than they are here to meet my needs. Once you recognize that, you are able to engage the hearts and minds of your followers, and they are able to just deliver the kind of results that you are looking for.i
– Irene B Rosenfeld, Chairman and CEO of Kraft Foods Inc., in 2010.
In August 2011, Irene B Rosenfeld (Rosenfeld),
CEO of US-based snack-food company Kraft
Foods Inc. (Kraft), was pushing ahead with her decision to split Kraft into two independent public companies, a high margin North American Grocery Business and a high growth Global Snacks Business. Rosenfeld contended that this was the best way to stage the company’s businesses “for long-term success, the best way for shareholders to value each business, and the best way to ensure a bright future for our people.”ii |
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