The key to success is to find a way to give customers what they want without the expense of traditional business operations.The technology boom and bust is simply the latest in a long history of investment bubbles that have left most people scratching their heads and licking their wounds. Every emerging industry has its "coming out" party when the glow of potential riches overshadows the fundamentals of good business sense, and even basic common sense.

E-business is nothing but the use of Internet technologies to improve and transform key business processes. Most companies understand this and have begun the evolution from traditional business practices to e-business. Many are well on their way. They have begun to Web-enable core processes to strengthen customer service operations, streamline supply chains and reach existing and new customers. The accessibility and broad reach of the Internet have forever changed customers' expectations regarding support and response. They expect accurate, round-the-clock service.

business, customers, traditional, companies, ebusiness, evolution, industry, investment, streamline, technology, Internet, emerging, ecommerce, consumers, organisation, suppliers, automation, revenue