A firm can be regarded as a collection of assets (Chowdhry and Garmaise (2003)).
While this definition is substantially restrictive, it addresses a few fundamental
points in the analysis undertaken along the sections that follow. Among these
assets, one may identify a form of capital, which is specific to the firm and is
accumulated along with the development of the firm’s activities. This is
organizational capital, a capital variable that defines the tacit knowledge shared
by the workers in a given organization. Several authors such as Prescott and
Visscher (1980), Brynjolfsson, Hitt and Yang (2002) and Atkenson and Kehoe
(2005) discuss the importance of this form of capital to the firm’s development
and to the economy as a whole.
Organizational capital includes a set of intangible assets like organizational
structures and processes, brand names, reputation, and accumulated knowledge.
It also includes an entity that is hard to define but is central to the concept of
organizational capital. The most popular notion of culture in the context of the
firm, is proposed by Schein (1992). According to him, the idea of culture is related
to a set of basic assumptions, which is shared by the individuals of a firm; these
assumptions constitute a ‘correct’ way to deal with problems and situations, and
such a notion of ‘correct’ comes from the fact that these assumptions are formed through learning and experience, and are found to work well in the past. Since
culture corresponds to a pattern of well-succeeded assumptions, it tends to last
and to be passed on to new members and also to the members who, that for
some reason, are less attached to such a set of tacit assumptions (See also
Morgan (1986) and Crémer (1993) for a discussion of organizational culture). |