In
today's competitive and rapidly changing business environment,
globalization and liberalization have broken the trade barriers.
The world has shrunk and the business has no boundary. Consumers
are free to buy products and services according to their liking
and producers are free to sell their products and services
anywhere in the world. The situation has become more stressing
as India became a member country of World Trade Organization
(WTO) by signing the memorandum, according to which free trade
is allowed in the country. Now the scenario is "survival
of the fittest". Indian industries have to compete with
the multinationals in quality, cost, technology, delivery
and flexibility, which are the major contributors to the highest
level of customer satisfaction.
The
high cost of the products is the one of the reasons behind
the insignificant contribution from India in international
trade. Most of the exportable items manufactured in India
do not compete well in the global market, due to price discrimination.
In order to stay competitive, specific and tangible effort
is required on the parts of Indian industry by bringing down
the cost of products, improving quality, making optimum use
of available resources and ontime delivery of products and
services. These issues indicate the need of cost reduction
in Indian industries, which are generally plagued by spiraling
costs of all types of materials, wages and other inputs. Stiff
competition and other market constraints do not permit the
unlimited transfer of these cost escalations to the customers
(Vittal, 1993). |