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Professional Banker

February06
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Indian Banking: Marching Forward
Karur Vysya Bank: Strong Fundamentals
Islamic Banking: Is the Future Perfect?
The Long Road to Basel II: Implications for Indian Banks
eBanking Applications in Indian Banks: Emerging Issues
The Role of IT in Microfinance
Customer Service in Retail Banking in India
Banks and Frauds
Banking Cash Transaction Tax: An Overview
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Indian Banking: Marching Forward

- - Katuri Nageswara Rao

Indian banking system has performed well during the year 2004-05, in an environment of rising interest rates and falling treasury income from G-Sec trade. PSBs have stood up to the challenges of competition, even though they do not enjoy a level playing field. There is a need to attract FDI into banks and Asset Reconstruction Companies to sustain the forward march.

Article Price : Rs.50

Karur Vysya Bank: Strong Fundamentals

- - Katuri Nageswara Rao and Yash Paul Pahuja

Karur Vysya Bank (KVB) is one of the best private banks in India that performed well on many parameters like return on assets, net NPAs to net advances, capital adequacy ratio etc. The bank has started diversifying its activities into insurance selling etc. Its foray into derivatives segments and use of advance risk management tools like VaR implies that the bank is ready for risk-based supervision and Basel II. The bank is implementing latest technology like CBS (Centralized Banking Solution) software, which is not an easy task considering its size.

Article Price : Rs.50

Islamic Banking: Is the Future Perfect?

- - Meenaxi Dhariwal and Avishek Ghosh

Islamic banking and the demand for its products have been growing rapidly around the world. Even the western countries are adopting it. Indian government has also been exploring the ways to bring it to India. Until now all Islamic banks had been operating as Non-Banking Financial Companies (NBFCs) and not as banks. Due to the massive population of Muslims in India, Islamic banking can be a reality in the near future.

Article Price : Rs.50

The Long Road to Basel II: Implications for Indian Banks

- - Manoranjan Sharma

All the three pillars of Basel II provide best practices and guidance to make the financial system strong and stable in the world. India has chosen to be in sync with international community in terms of implementation of Basel II Accord. But there are diverse challenges like bank wise loan policy, advanced risk measures linked to variation, evaluating the off balance sheet risk exposure etc., that need to be addressed for succulent implementation of Basel II.

Article Price : Rs.50

eBanking Applications in Indian Banks: Emerging Issues

- - GV Chalam and KS Nageswara Rao

The unprecedented developments in technology affected every sector and banking sector is not an exception to it. Hence, banks are forced to upgrade their technologies to meet the growing needs of their various kinds of customers. To compete in the dynamic environment, the banks should adopt market expansion and customer acquisition strategies through new products like telebanking, instant banking services at lowest cost possible.

Article Price : Rs.50

The Role of IT in Microfinance

- - Ramaprasad and RS Bharatish Rao

Today, every organization in the world assumes that without the implementation of IT, survival is very difficult. This article discuses the developments and scenarios in the field of infotech application in microfinance.

Article Price : Rs.50

Customer Service in Retail Banking in India

- - Manoj Kumar Joshi

Customer service of high standard and quality implemented through the use of modern technology helps banks succeed in the competitive world of retail banking. RBI has come out with broad guidelines by framing `Fair Practices Code on lenders liability to be implemented by all the banks to improve customer service. The biggest challenge that the banks face is the protection of privacy and dignity of the customers in the electronic age.

Article Price : Rs.50

Banks and Frauds

- - Reena Ray

Frauds could cost banks heavily and most of them stem from the operations of banks themselves. While eliminating them is very difficult, frequency of frauds can be reduced by strict surveillance. RBI has set up a Board of Financial Supervision to check and control this menace. It has also issued KYC (Know Your Customer) norms to check frauds. Besides, Basel II also includes frauds in its draft as an operational risk.

Article Price : Rs.50

Banking Cash Transaction Tax: An Overview

- - M Yadagiri

Banking cash transaction tax was implemented on June 1, 2005 as a measure to check tax evasion. The levy of this tax will definitely regulate the monetary transactions through banking channel in the course of time and prove to be an effective measure to check tax evasion. It is levied not to collect revenue but to discourage the cash transactions.

Article Price : Rs.50

Credit Risk Scorecards: Developing and Implementing Intelligent Credit Scoring

- - Naeem Siddiqi

This slim, hard-bound and 196 pages copy is virtually a handbook for the development and implementation of Basel II and intelligent credit risk scorecards. Released in 2005, it is a `must-read for the people who are involved in managing the risks of retail lending and insurance. The book is targeted at two sets of people: Senior level executives, who want a business understanding of how credit scorecards are developed and statisticians and risk modelers, who do not understand credit or insurance very well.

Global Executive Summaries
  • What Makes A Good Bank Good?
    Full Text: www.bankdirector.com

  • Give the Customers What They Want: (And in Most Cases, Its Not a Relationship)
    Full Text: www.bai.org

  • Risks and Returns: A Roadmap for Understanding and Analyzing Hedge Funds
    Full Text: Risk Review, October/November 2005.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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