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Insurance Chronicle  


March '06
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American Reinsurance Company
Human Life Value Concept
Unit-Linked Insurance Products: The Big Leap
Competitive Edge in a Non-tariff Regime
The Government in Catastrophe Insurance: Some Case Studies
Emerging Markets: Changing the Landscape of the Insurance Sector
Customer Service that Pays Off: Claims Settlement and Policy Issuance
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American Reinsurance Company - - Jampala Phani Priya

Established in 1917, American Reinsurance Company (Am Re) has become famous for being a dedicated partner to all its clients through challenging market conditions. With the surplus equity of $3.2 bn and superior insurance financial strength ratings, Am Re continues to offer stability, financial strength, and expertise to their clients. American Re is the heart of the Munich Re Group which is one of the worlds leading reinsurers and has been meeting the reinsurance needs of its clients since 1880.

Article Price : Rs.50

Human Life Value Concept - - S M Manchanda

The article discusses the concept of human life value and its application with the help of a case study. The human life value concept means that a person should buy insurance on his life, so that in the event of his unfortunate death, the family, after meeting various financial liabilities are in a position to maintain a resonably good standard of living. With the rise in income level, the younger generation is creating huge liabilities by raising various kinds of loans. They, therefore, must manage these liabilities by buying matching life insurance covers. A transparent and educative approach on the part of the insurers will help people reveal their health conditions and habits, thus reducing adverse selection.

Article Price : Rs.50

After the Storm - - Jon Guy

With the industry still reeling in the aftermath of Hurricane Katrina, GE Insurance Solutions Chief Executive, Ron Pressman, tells the author that the catastrophe may act as a wake-up call.

Unit-Linked Insurance Products: The Big Leap - - T S Rama Krishna Rao

Unit-Linked Insurance Products (ULIPs) are on the investment list of everyone thinking about an insurance policy. Thanks to the boom on the bourses and the pull of market-linked returns, ULIPs have recently become the largest selling insurance products. The new IRDA guidelines bring structural changes which ensure that ULIPs are not sold as short-term products.

Article Price : Rs.50

Competitive Edge in a Non-tariff Regime - - G V Rao

Over a period of time, tariffs have become a source of vested interest for insurers. In addition to tariffs, insurers began to enter into market agreements in the post nationalization era to cut down price competition even in the non-tariff sector.

Article Price : Rs.50

The Government in Catastrophe Insurance: Some Case Studies
- - Jayshree Bose

Governments the world over have involved themselves in various ways in core-insurance, following a catastrophe. What has been the impact of these involvements?

Article Price : Rs.50

The Katrina Effect: Growing CAT Exposures Require New Thinking
- - Michael J Moody

The growing CAT exposures require new thinking. The insurance industry and the capital markets must both begin to embrace concepts that take full advantage of the resources of the capital market.

Emerging Markets: Changing the Landscape of the Insurance Sector
- - Rajesh C Jampala and Polavarapu Adi Lakshmi

Emerging markets with their huge potential are set to change the landscape of the insurance sector in the coming years. Life and non-life insurance premiums in emerging markets have grown annually with impressive growth rates of 10.4% and 7.3% in real terms respectively, compared to the average of 3.4% and 2.6% for advanced countries. Premium growth is also expected to sustain an impressive rate of 7.5% per annum in the coming decade. This is due to strong economic growth, increased stability, good regulatory mechanisms, adaptation of international best practices, innovative product offerings and new distribution channels in emerging markets by insurers. However, insurance business varies greatly in size and structure among the emerging markets.

Article Price : Rs.50

Spotlight on Catastrophes: Counting the Cost of Catastrophes in 2005
- - Cynthia Ang

2005 is set to be one of the costliest years for catastrophes. The author takes stock of the catastrophes that hit Asia in the last year, and their impact on the industry.

Customer Service that Pays Off: Claims Settlement and Policy Issuance
- - Chandrasekaran R

Claims settlement is considered to be a sensitive area to such an extent that many companies dont dare to venture into measures to reduce the cost of claims settlement out of fear, whether real or illusionary, of losing business. In todays scenario, speedy settlement of a claim, with a turnaround time, has pushed efficient and fair settlement of claims to the background.

Article Price : Rs.50

Managing Transfer Pricing Risk in Asia: Lessons from the Australian Experience
- - Nick Houseman and Aaron Leslie

With the level of transfer pricing scrutiny increasing in the insurance industry, insurers should be incorporating transfer pricing into their tax risk management strategies.

Capital Management - - J Augustine

In the emerging markets, there are more demands and challenges in the form of intense competition in pricing and covers, explains the author.

Gaining Position with Technology - - Wayne D Holdredge

Telematics, the use of wireless communications and Global Positioning System (GPS) tracking, may soon change the way automobile insurance, both personal and commercial, is priced. Individual rating of a driver, to supplement class rating, now appears to be feasible.

Guiding Principles on Claims Management - - Tom Starner

A South Carolina property/casualty carrier picks Java-based technology to run its web-based claims operation.

Financial Management of Spanish Life Insurance - - Julio Koch

The author describes the enhancing role of sophisticated financial management techniques in Spain.

Global Executive Summaries
  • Enterprise Risk Management
    Full Text: www.contingencies.com, originally published as "Enterprise Risk Management for Insurers: Theory in Practice".
  • Long-term Care Insurance
    Full Text: www.lifeinsuranceselling.com, originally published as "LTC Insurance - To Preserve the Financial Plan".
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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