Research
in the field of Organizational Behavior (OB) is heavily dependent
on the availability of reliable and validated instruments.
Even the established instruments need to be revalidated when
they are used for a new context or application. The quality
of research findings is inseparable from the quality of measurements
made for arriving at the research findings. In line with our
objective of promoting quality research in the field of OB,
this issue of IJOB opens with "Revalidation Process
for Established Instruments: A Case of Meyer and Allen's Organizational
Commitment Scale", authored by R Krishnaveni and N Ramkumar.
The paper demonstrates how Meyer and Allen's Organizational
Commitment Scale was revalidated in the Indian context. The
methodology can be used by the researchers to validate/revalidate
their instruments for measurement in different organizational
settings.
Motivation
has been one of the most extensively researched topics in
the field of OB. Although new theories are being propounded
to provide better explanations for human behavior, surprisingly,
the older ones are still relevant.
The
paper, "Motivation in ITES Industry: Dimensionality with
Reference to Herzberg Theory", is authored by Mihir Dash,
Anubha Singh and Vivekanand. It examines how the classical
Two Factor Theory of Motivation by Frederick Herzberg, which
was proposed in 1959, is still making sense in the present
day ITES industry. Performance, recognition and relationships
at work are found to be the major driving forces in contemporary
work culture obtained in the ITES industry.
In
the present age of globalization and fierce competition, there
is an ever-increasing pressure on organizations to perform
higher and higher. Enhancement of organizational effectiveness
is therefore assuming higher priority for organizations as
a strategy for survival.
The
next paper, "Effect of Organizational Structure on Organizational
Effectiveness through Face-to-Face Communication", authored
by Tirumala Santra and Vijai N Giri, studies the relationships
among organizational structure, Face-to-Face (FtF) communication
and organizational effectiveness. Organizational structure
is found to be a predictor of organizational effectiveness.
Centralization and formalization are positively correlated
with organizational effectiveness. FtF communication has a
positive relationship with the organizational structure but
it is neither a predictor of organizational effectiveness
nor a mediating variable for relationship between organizational
structure and organizational effectiveness.
Today,
`Intellectual Labor' has become the most important factor
of production (manufacturing products for customers or offering
services to them). Organizational Learning is a necessary
imperative for organizations to remain agile for survival
in these challenging times when the environment is changing
at an ever-increasing pace.
Authored
by Vaneeta Aggarwal, and P T Srinivasan, the next paper, "Organizational
Learning: A Comparative Study of Indian and Multinational
Organizations", studies organizational learning in the
manufacturing and information technology sectors in the Indian
and multinational organizations in India. Multinational organizations
in India have a higher learning score and lower learning dissatisfaction
score as against their Indian counterparts. Multinationals
in India have a competitive edge over their Indian counterparts
because they have higher skilled and more effective workforce.
The study has implications for the Indian organizations to
become learning organizations.
The
paper, "Effect of Emotional Intelligence on Occupational
Self-Efficacy", authored by Neerpal Rathi and Renu Rastogi,
studies the relationship between emotional intelligence and
occupational self-efficacy. The study finds that emotional
intelligence is positively related to occupational self-efficacy
and can be one of its significant predictors. An important
implication of the study is that people with higher emotional
intelligence are more effective employees as compared to those
with lower emotional intelligence.
The
concluding paper in this issue, "Vicious Circle of Attrition
in the BPO Sector", is authored by Santoshi Sen Gupta
and Aayushi Gupta. The paper identifies the main causal agents
responsible for high attrition in the BPO industry and argues
that there is a vicious circle of attrition in BPO industry.
-
Avinash Kumar Srivastav
Consulting
Editor
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