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The IUP Journal of Corporate Governance
Focus

Subsequent to the corporate scandal in Satyam, India's 4th largest IT services firm, in January 2009, many questions have been raised about the effectiveness of independent directors. Corporate governance scholars have opined that independent directors are not making any difference in Indian firms. Even research findings seem to substantiate this argument. The results of the first research paper of this issue validate the ineffectiveness of independent directors.

The relationship between board composition and firm performance is a well-researched topic in the literature on corporate governance, though still without a decisive conclusion. In this regard, researches in the Indian scenario have proved nothing different. Dipanjan Kumar Dey and Yogesh Kumar Chauhan believe that this indecisiveness may be solved by controlling the ownership of firms, while analyzing the relationship between board composition and firm performance. In their paper, "Board Composition and Performance in Indian Firms: A Comparison", the authors analyze the relationship between these two aspects, after classifying the Indian firms into four groups—Public Sector Undertakings (PSUs), standalone firms, private business group affiliated firms and subsidiaries of foreign firms. However, their linear regression results indicate that Indian firms are no different in their relationship between board composition and firm performance—larger boards are less effective, except in the category of PSUs. Similarly, in the case of board composition (in terms of the type of membership) also, all the four groups of firms show insignificant relationship with firm performance. This finding raises questions about the very objective of having independent directors on the board, as per Indian regulations.

Like India, Brazil is also one among the most important emerging economies of the 21st century. However, unlike India, Brazil does not have a long and established history of financial market regulations. The second paper in this issue analyses the corporate governance system in Brazil. Alexandre Di Miceli da Silveira and Richard Saito trace and analyze the evolution of the corporate governance system in Brazil. Their paper, titled "Corporate Governance in Brazil: Landmarks, Codes of Best Practices, and Main Challenges", briefly provides the history of the Brazilian corporate structure. The authors further explain the emergence of the corporate governance movement in Brazil and analyze it, supported by the existing literature. Finally, they provide a detailed picture of the current corporate governance structure in Brazil, identifying measures to overcome the challenges faced by it.

Indian business media scholars have indicated that one of the main reasons for the unearthing of the Satyam scandal in India was the pressure exerted by investors from the US, as Satyam is listed in New York Stock Exchange. Since the US is reported to have one of the best corporate governance rules in the world, the investors of the US expect similar corporate governance standards in all the companies in which they have significant stakes. The third paper in this issue focuses on corporate governance in the US. Shareholder litigation is one such important measure available to the shareholders of USA to protect their interests in the firms in which they have invested. If a firm has good corporate governance mechanisms, its shareholders need not go for shareholder litigations. In other words, shareholder litigation results from the failure of corporate governance. Georgi Kalchev, in the paper titled "Corporate Governance and Shareholder Litigation", analyzes the relationship between corporate governance mechanisms of the US firms and their relationship with shareholder litigations. The author measures the corporate governance structure of the firms using a corporate governance index, constructed by means of principle components analysis. The relationship between corporate governance measures and shareholder litigations is analyzed using Logit regression models. The results confirm the a priori assumption that better corporate governance decreases the probability of litigation and the risks for managers, protecting shareholder wealth.

Litigations against managers may be the result of corporate governance problems in firms. However, corporate governance problems, as such, arise when corporations fail to fulfill their ethical responsibilities towards shareholders or other stakeholders. In the final paper of this issue, titled "Ethical Values of the Murugappa Group: A Case Study", the author S Subramanian analyzes the ethical values that are being practised by an Indian family-owned business group in practice. The paper, focusing on four important stakeholders of a business entity—shareholders, employees, society and government—first identifies the espoused values of the group. It then analyzes whether these values are reflected in its actual practice, using the case study approach. The observations indicate that the Murugappa Group indeed practices its espoused values, while fulfilling its responsibility towards the four important stakeholders.

-- S Subramanian
Consulting Editor

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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Corporate Governance