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Business organizations have many stakeholders, including shareholders, creditors,
employees, customers, government and the society, and they need to fulfill their responsibility
towards these stakeholders in an ethical manner. The corporate moral excellence theory of
business ethics demands that business organizations need to practice their espoused values. This
theory argues that, if business organizations practice their espoused values, ethical problems
would not arise. Every modern business organization has a well-defined value system, which
is properly documented and communicated. The problem arises in practicing it. This
paper analyzes the value system of an Indian business group, namely the Murugappa Group,
using a case study approach.
The Murugappa Group is a Chennai-based business conglomerate with business interests
in engineering, abrasives, finance, general insurance, fertilizers, farm inputs, sugar,
bio-products, cycles and plantations. The beginning of the Murugappa Group dates back to 1900,
when Dewan Bahadur A M Murugappa Chettiar established a moneylending and banking
business, headquartered in Moulmein, Burma (now Myanmar). Later, the founder family moved
its business to India, and by 1940, Indian business operations of the Murugappa Group were
well-established. Currently, the group has 29 companies with a total turnover of Rs. 9,582
cr ($2.4 bn) during the financial year 2007-2008. The prominent companies of the group
are Carborundum Universal Ltd., Cholamandalam DBS Finance Ltd., Cholamandalam MS
General Insurance, Coromandel Fertilizers Ltd., EID Parry India Ltd., Parry Agro Industries Ltd., and
Tube Investments of India Ltd. |