As the financial institution business is undergoing a sea change in their day to day
operations due to regulations and integration of global financial markets, several new concepts and
ways of doing business is now a norm. Bancassurance is a term coined by considering a
changed scenario in the financial markets, especially for banking and the insurance industry and
it connotes distribution of insurance products through effective utilization of banking
channels. Its practical implementation has thrown-up numerous opportunities and challenges for
partners of viable synergy. It is suited in a country like India, taking into consideration
the topography and demographic variables. If implemented effectively it is a win-win situation
for banks, insurance companies and customers. Thus, a feasible model must be developed
and endorsed by the partners to reap profitability for themselves and the value delivery
for customers.
The study is based on secondary data available with various publications of different banking
and insurance organizations and published reports of RBI and IRDA with reference to the
same. Descriptive research design has been used to minutely evaluate and analyze the problem of the
study covering small and vital aspects of such synergy to come out with some valuable conclusions
and implications which may be considered for future policy framework within these two sectors.
Bancassurance is a detailed arrangement between the two partners for effective provision
of banking and insurance products and services either from the same source or from the
same customer base. Both these sectors have undergone a sea change keeping in mind the
rapidly changing and challenging economic environment around the world and therefore, they
want to do better than their competitors in the era of open and competitive scenario (Romain,
2003). Insurance companies are also trying to be competitive by cutting costs and serving
customers in a better way. It is time for them to select and adopt the best available distribution
channels for delivering efficiency to their customers. |