Exit Interview : A Tool to Reduce Employee Turnover
Article Details
Pub. Date
:
April, 2011
Product Name
:
HRM Review
Product Type
:
EXIT INTERVIEW
Product Code
:
HRMEIN11104
Author Name
:
Arijit Bose
Availability
:
YES
Subject/Domain
:
Management
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:
PDF Format
No.
of Pages
:
4
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Abstract
The article shows how exit interview is gaining
importance in different companies as a powerful tool to
reduce employee turnover. It throws light on the fact that
exit interview should not be a paper activity rather it should
be more structured and realistic. Companies should
increase the level of participation among the employees in the
exit interview so as to rectify their company-related defects.
Description
In today's turbulent times,
organizations are very conscious
about their reputation in the market and also like to
get competitive advantage over others. More and more organizations
are focusing upon HR issues and practices. Organizations
value employees as the greatest resource, so they should be handled with
care. It is the duty of the organization to address employees' grievances
and to satisfy them by providing proper solutions relating to job and also
the work environment. For that reason, companies are carrying out
different surveys relating to employee satisfaction. One of the
important tools in getting employee feedback is exit interview.
Previously, this interview was not so prevalent in most of
the companies but nowadays, it is gaining importance in
different large companies and MNCs. An exit interview is a very
effective process of gathering information from the employees in relation
to what they have experienced in the organization. It is an
interview which is generally conducted on those employees who
are voluntarily leaving the organization rather than
being fired by the company. It provides a good basis for employee
feedback and to determine the loopholes of the HR policy in the
organization. Through these types of interviews, the HR department can
also gather information regarding the areas where the employees
are satisfied and which are the areas where improvements are
required. This interview is generally conducted by the executives of
the HR department.