The impact of organizational climate on school employees and the students is not completely understood. Earlier studies focused on teachers' responses on climate and school effectiveness scales. However, the influence of Organizational Climate (OC) on Service Orientation (SO) of the employees in schools has not been explored explicitly. This study attempts to explore the relationship between these two constructs—organizational climate and service orientation. It is more important in schools than in other organizations, since the pupils' lives are built and transformed here. The sample of this study comprises 240 teachers representing two types of schools, namely, private and government, on whom the questionnaire was administered to elicit their responses to OC and SO in their current jobs. The results revealed that the OC and SO are relatively better in private schools as compared to government schools. Further, there exists a positive and statistically significant correlation between OC and SO.

A good school is characterized by the people who provide excellent services to the students. On the other hand, careless, disoriented, thoughtless, insensitive, abrasive and unsupportive employees bring bad reputation to the schools. All such characteristics reflect lack of service orientation in the school (McEvoy and Welker, 2000; and Jahandari, 2005). What administrative mechanisms are prevalent in schools in general determines the attitudes among people in such schools. Conventional wisdom has it that behavioral sciences retorts that personality measures are not particularly useful as predictors of on-the-job performance. Perhaps, this view was fair, given the evidence on which such wisdom was based (Kuperminc et al., 2001). Further, in today's context, more than the personality traits, the emotional, temperamental and the attitudinal aspects of the job determine successful performance. Moreover, in the context of cross-cultural organizations, such social side of the profession needs to be given much importance to, while employing people in jobs which deal with diverse populations.

However, during the past 25 years, there has been another line of thinking which suggests that organizations can induce the way in which their internal environment could influence the employees' attitudes which are service-compliant.

Organizational Behavior Journal, Organizational Climate, Service Orientation, Administrative Mechanisms, Educational Organizations, Organizational Performance, Educational Services, Multiple Regression Analysis, Government Schools, Decision Making Process, Training Programs.