Welcome to Guest !
 
       IUP Publications
              (Since 1994)
Home About IUP Journals Books Archives Publication Ethics
     
  Subscriber Services   |   Feedback   |   Subscription Form
 
 
 
Login:
- - - - - - - - - - - - - - - - - -- - - - - - - - - - - -
-
   
 
Management
Global CEO
May '03
 
Regular Features
  • Country Scan
  • Case Study
  • Globe Scan
  • Book Summary 
  • Data Bank
  • References
Articles
   
Price(INR)
Buy
Dabur India
Nissan's turnaround
ERM at Boeing
Select/Remove All    

Dabur India


-- Rajesh Kumar Singh, Editorial Team, Global CEO

With its long presence of over 100 years, Dabur has successfully established its brand name in the Indian market for ayurveda-based healthcare and personal care products. Dabur is present in three major segmentspersonal and healthcare products, pharmaceuticals and ayurvedic products. In order to maintain growth and to improve transparency, Dabur has restructured itself and inducted professionals into the upper echelons of management.

Nissan's turnaround

-- Himansu Mahapatra

This article talks about the dramatic comeback of Nissan under the leadership of Carlos Ghosn. Nissan started losing its way amidst rising competition in the early 90s. Mounting debt burden and several internal problems choked the hope for survival. Renault saw a promising opportunity and took management control of Nissan in 1999. Renault sent Carlos Ghosn to Japan to spearhead the turnaround efforts. Ghosn made one of the most breathtaking business turnarounds of all time by taking Nissan from the brink of ruin back to profitability in just two years.

ERM at Boeing

--AV Vedpuriswar

Boeing is exposed to a variety of market risks, including the effects of changes in interest rates, foreign currency exchange rates, and commodity prices. These exposures are managed, in part, with the use of derivatives. Boeing also faces other risks. The article summarizes Boeing's risk management strategies.

Fiat India: Challenges ahead

Fiat's problems have been compounded by the fact that neither the new Siena, nor the Adventure have done well in the market. This article examines the challenges confronting Fiat India's new CEO Alberto Montanari. Restoring consumer confidence, boosting Fiat's sagging image, improving the bottlenecks in the sales channels, promotion of Siena and Adventure and launching the diesel Palio.

Developing leaders: It starts at the top

The CEO must make leadership development a priority. It can't be outsourced or taught in the classroom. Outside training can teach needed skills and competencies but it is the real world classroom that allows a manager to learn how to really use them. One of the most important steps a CEO can take to encourage leadership is to consider development when making decisions involving leadership assignments and new opportunities.

Tough time for Indian IT professionals

The Indian IT industry is facing the heat. The backlash against India is already gaining ground with a few US state governments planning to pass a legislation against outsourcing to India. Indian IT professionals are also facing difficulties in Europe where many countries have imposed visa restrictions on Indian IT workers.

Global Executive Summaries

  • Turn Customer Input into Innovation

Subscribe Now!

Search
 

  www
  IUP

Search
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Click here to upload your Article

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

more...

 
Previous Issues
Global CEO