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Insurance Chronicle   


May'03
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EWR and its Implications for Insurance Companies
Business Continuity Management - A New Approach to BII
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ERM - A Status Report

-- Jerry A Miccolis

Risk management is a crucial ongoing process of an organization. An observation is that insurance companies are adopting enterprise risk management as a best practice. Organizations are interested in the concept of ERM as they believe it will enhance their competitive advantage and help in addressing several important business concerns. The article discusses ERM and its current status in insurance companies.

© Tillinghast-Towers Perrin. www.tillinghast.com. Reprinted with permission.

EWR and its Implications for Insurance Companies

--GRK Murty

Risk management means different things to different people. Its central purpose is to reduce the possibility of future events harming an organization. Its goal is very simple: To avoid risks and to balance positive and negative results over time so that asset base could be increased without increasing risk-levels and avoid project disruptions, undesirable sale of assets due to short-term liquidity needs, etc.

Article Price : Rs.50

More Opportunity for Risk Managers

--John Otrompke

With the rise in contingencies and uncertainties, risk and risk management related issues are becoming important. The increasing emphasis on the need for transparency and good corporate governance has placed risk managers at the center stage. This article comments on the role of risk managers and enterprise risk management in the changing times.

© 2003, Risk & Insurance, www.riskandinsurance.com. Reprinted with permission. Originally published as "New Rules Offer Risk Managers More Opportunity".

Focusing on what You Do the Best

--Paul Delbridge

Faced by poor returns from their traditional business, many reinsurers spent the latter half of the 1990s in a scramble to diversify and speculate in `new' markets. Yet, it is now clear that the apparent rewards may have blinded them to potential risks. Against the background of a continuing hardening of rates, the reinsurance industry is now refocusing on its core business.

© PricewaterhouseCoopers, www.pwcglobal.com. Reprinted with permission.

Understanding Setoffs in Reinsurance

--Larry P Schiffer

Setoff is an important and crucial concept in the business of reinsurance. It involves canceling or offsetting mutual debts of the parties involved in the contract of reinsurance. The origin of such a right to set off reinsurance debts, dates back to the 17th century English common law. This article elaborates on the concept and describes the nitty-gritty involved.

© International Risk Management Institute, Inc. www.irmi.com. Reprinted with permission. Originally published as "Who Owes Whom? Understanding Setoffs in Reinsurance".

TRIA - A Flood of Paper, a Trickle of Buyers

-- Marcus Jensvold

December is the most dreaded month for a surplus lines broker. In addition to all the 12/31 and 1/1 renewals, one must deal with underwriters and employees having the gall to go on vacation, holiday parties, holiday closings and trying to go easy on the stacks of holiday chocolates. All of these occurred in December 2002 on top of a hard market. Then came the news that every one of our existing, new and renewal policies had to have some action taken on them as a result of the new Terrorism Risk Insurance Act of 2002.This article rewinds the clock and reviews how all of this unfolded.

© Insurance Journal. www.insurancejournal.com. Reprinted with permission.

The Fine Print is Eating Up your D&O Coverage

-- Jessica Heim Fourneret

The recent spate of corporate turmoils has raised concerns among the Directors and Officers of companies. Developments in the structure of corporate governance like the introduction of Sarbanes-Oxley Act etc have added to the effect. The process of renewal of coverage has become more rigorous and complicated. This article analyzes in detail, the D&O coverage and the claims settlement process.

© Corporate Board Member, March/April 2003. Reprinted with permission.

Not Just Teamwork But "Teams" Work

--John Chivvis 

Technology has become an inalienable ingredient of insurance companies. The hard market further emphasizes the need for technological development in the insurance industry. Technology in turn contributes to the improvement of various vital factors such as return on capital, revenue per employee etc. This articles narrates the importance of technology in insurance and various software products being developed for the industry.

© Rough Notes Magazine, April 2003. Reprinted with permission.

Business Continuity Management - A New Approach to BII

-- Latha S

As the world moves on from the industrial age to the information age, businesses have increased their dependence on digital systems. Because of this dependency, businesses are under numerous and complex threats now than they were in the past. Also, a number of unpredicted events that have occurred in recent past, such as the September 11 terrorist attacks on US, cases of virus attacks, collapse of big corporations and recent hackers breaking into wellestablished corporate systems have massively affected businesses.

Article Price : Rs.50

Fixed Annuities: Guaranteed Gains

--JC O'Neill

These days, most prospects prefer guaranteed gains, however small, to the potential for big loss. Many insurance producers and financial planners talk themselves out of fixed annuity sales when the sales of these products could be at an all-time high. They talk themselves out of sales because they believe that given the economic environment, now is not the right time to sell fixed annuities. Their beliefs are similar to common objections that keep certain investors from buying these products. This article attempts to answer a few vital questions pertaining to fixed annuities.

© 2003, Pfingsten Publishing, LLC. www.lifeinsuranceselling.com. Reprinted with permission.

Global Executive Summaries

  • Worst Case Scenario Insurance

  • Right Tools, Right Strategies

  • No More Mr. Nice Guy

  • Carving Out Risks

  • How Sure is your Insurance?

  • The Evolution of E-Billing

  • Reducing the Tax Bite when

  • Selling an Agency

  • Businesses Reject Terrorism Coverage

  • Homebuyers Get a Clue about Homeowners Insurance

  • AMS Users at Work

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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