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The IUP Journal of Systems Management
May' 05
Focus Areas
  • System Development Methodologies and Automation
  • Database Design and Administration
  • Data Mining and Data Warehousing
  • Internet Technologies, Tools & Techniques
  • Enterprise-wide System Architectures
  • Artificial Intelligence Approaches
  • Behavioral and HR aspects of Information Systems
  • Information System Controls, Security and Privacy
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Artificial Intelligence in Marketing
A Hierarchical Model for Design Reliability Assessment of Modular Design-based Software
Security Tools for Information Flow Over Internet
A Comparative Study of IT Level Implementations of Select Indian Automobile Organizations
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Artificial Intelligence in Marketing


- - Madhavi Lata K and Piyali Maji

Artificial intelligent system is a system that is made to "learn" during its existence. In other words, it learns to respond to situations in order to reach its objective. Intelligent systems are designed to automate the decision-making process and to assist and enhance the human decision-making process. The business world has recognized the need for intelligent information systems in the effective functioning of business. Expert systems, neural networks and intelligent agents are regaining their importance in business applications. Fuzzy logic, pattern recognition and speech recognition have gained exemplary importance as business applications, where they not only need to deal with uncertainty but also to provide a highly secure system. Artificial intelligent systems are gaining momentum because they are designed to emulate human reasoning. They have now gradually branched out with nonlinear approaches to solve the problems that often arise in business.This is where these applications gain an edge over the conventional applications whose flow is linear. Some of the benefits of intelligent applications are lower costs, optimal decision-making, and increased productivity and efficiency. This paper discusses the applications of artificial intelligence in the marketing function of business. Business professionals need an understanding of artificial intelligence applications, especially the expert systems and neural networks that are being used extensively by large companies.

Article Price : Rs.50

A Hierarchical Model for Design Reliability Assessment of Modular Design-based Software

-- Raghuraj Singh, Onkar Singh and Yogesh Singh

This research paper describes a hierarchical model for the assessment of the design reliability of a software developed on the modular design-based philosophy. The current research is based on some of the top measures, which are the best software reliability measures, identified in an earlier study conducted by Lawrence Livermore National Laboratory [11]. The model relates various design properties like span of control, levels of control, abstraction, encapsulation, coupling, cohesion, design complexity, design size, visibility, frequency ratio, and connectivity to high level design reliability attributes like completeness, correctness, usability, fault tolerance, strength and effectiveness. The quantitative assessment of design property values has been done with the help of some of the well-established and newly defined design metrics. The relationship between design properties and design reliability attributes has been determined according to their specific influence and importance. Various design reliability attributes have been used to develop an equation by formulating the design reliability of software empirically.

Article Price : Rs.50

Security Tools for Information Flow Over Internet


- - Shafeeq Ahmad, Vipin Saxena and D S Kushwaha

Internet offers the opportunity to buy and sell almost anything. One can easily purchase software, information, music CDs, video CDs, etc., in minimum time. Electronic Data Interchange (EDI) is the electronic exchange of business documents in a standard, computer processable, and universally accepted format between the trading partnersbuyer and seller. Today, online banking service, online reservation of airlines and railways are also available, which need an error-free transfer of information from one end to the other. This paper deals with different kinds of security measures which must be taken into account for secure transactions of information from buyer to seller or from client to the server. Along with the important security tools for information flow over Internet, the concept of verification of digital signature with the help of non-crackable algorithmRSA algorithmis discussed in this article.

Article Price : Rs.50

A Comparative Study of IT Level Implementations of Select Indian Automobile Organizations


- - Vinod Kumar Jain and A K Ramani

In today's competitive environment, technology plays an important role. The use of technology is right from the purchase of raw material to the delivery of the finished product to the customer. Organizations are now working on the concept of paperless office, implementing JIT philosophy, and adopting the Kanban technique, so that they can compete on the basis of price and quality of the products. A key aspect of Supply Chain Management (SCM) is its ability to help management to take strategic decisions quickly, based on accurate data, which requires an efficient and effective information system. Managing the flow of information in a supply chain is as important as managing the flow of products. Information is vital for a supply chain to function. Without information being relayed at the right time to the right place, there will be no purchase orders, shipment messages, or payments, and the supply chain will eventually shut down. Different manufacturing organizations use different IT tools as per their requirements. In the complex supply chain environment of the automobile industry, different IT tools required for various processes to function effectively, can be thoroughly explained with the help of four dimensionsInformation System's Efficiency, Communication System's Efficiency, Network Administration, and Operating Mode. This paper attempts to compare the IT level scores (based on the IT tools that the organizations have implemented) of eight selected automobile organizations of India.

Article Price : Rs.50

Building an Example Application with the Unstructured Information Management Architecture

-- D Ferrucci and A Lally

IBM's Unstructured Information Management Architecture (UIMA) is a software architecture for developing and deploying Unstructured Information Management (UIM) applications. In this paper, we provide a high-level overview of the architecture, introduce its basic components, and describe the set of tools that constitute a UIMA development framework. Then, we take the reader through the steps involved in building a simple UIM application, thus highlighting the major UIMA concepts and techniques.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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