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Pagers
as products are dead. But the pioneer brand in paging technology
"Motorola" is thriving; it's come all the way into
third-generation mobile technology. The brand "Nokia"
doesn't sell mobile phones! It rather connects people. Brands
stand separate from their products. The theory of product
life cycle does not pertain to Brands. Some brands have had
remarkable life expectancies. Half of the brands ranked have
been in existence for the past 10 years, while the other 50%
have been around for the past 100 years. P&G works on
the philosophy that a well managed brand is not subject to
a brand life cycle.
Heritage
brands are brands with a history spanning over 70 years. Ferrari,
Rolex, Harley Davidson, etc., are established living brand
legends, not merely hanging on their past experiences. They
are very much responsive of the present trends and are building
their brand equities. When Morgan Stanley, the consulting
group, described the world famous brand for luxury goodsLouis
Vuittonas "a matured brand" (referring to its existence
since 1854), the brand took it as an offensive and a legal
suit followed. That is because if a brand is treated as mature,
it means that it is not far away from the "decline phase".
Brands with a rich past need not feel ancient and subdued.
Instead, s view the rich history of brands as the basis
for better stock valuation.
Curiously
enough, brands with a heritage have been performing at an
amazing intensity in understanding consumers' tastes. They
are still performing and promise to do so in the future. People
don't buy Nike Shoes; they buy "Nikeness" which
can only be created over the years. Brands account for over
one-third of stock market values today and up to 90% of a
corporation's value. The time dimension of a brand is very
important for its success and not mere sales turnover and
profits. Brands, therefore, should not be myopic in their
objective and purpose, ie., profit maximization. They should
be customer-centric. A support mechanism that is based on
the corporate mission and vision statement is the ultimate
way to manage brands - to enable brands to perform eternally. |