Welcome to Guest !
 
       IUP Publications
              (Since 1994)
Home About IUP Journals Books Archives Publication Ethics
     
  Subscriber Services   |   Feedback   |   Subscription Form
 
 
Login:
- - - - - - - - - - - - - - - - - -- - - - - - - - - - - -
-
   
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 

The IUP Journal of Bank Management


May' 06
Focus Areas
  • Risk Management

  • Forex Markets

  • Retail Banking

  • HRD & Leadership

  • Organization Behavior

  • Banking Supervision

  • Convergence of Financial Services

  • E-Banking

Articles
   
Price(INR)
Buy
Does Banking Consolidation Lead to Efficiency Gains? Evidence from Large Commercial Banks in Europe and US
An Analysis of Technical Progress and Efficiency in Malaysian Commercial Banks Before Mergers
Determinants of Liquidity and Interest Rates: Some Results for India during 1990-2005
Joint Liability Lending in Microcredit Markets with Adverse Selection: A Survey
A Study of CD and CP Market in India: Cointegration Analysis of their Volumes
A Service Quality Model for Customers in Public Sector Banks
Select/Remove All    

Does Banking Consolidation Lead to Efficiency Gains? Evidence from Large Commercial Banks in Europe and US

-- Bernardo Maggi and Stefania P S Rossi

This article aims at investigating the efficiency of European and US commercial banks. Scale and scope economies indicators, as well as a measurement of X-efficiency are derived from three cost functions: Fourier flexible form, translog and Box-Cox. This allows checking the stability and the robustness of the evidence across the different specifications. Our results over the period 1995-98 show that overall the largest banks do not seem to have higher efficiency scores. Therefore, further enlargement of the production size does not necessarily lead to production gains.

Article Price : Rs.50

An Analysis of Technical Progress and Efficiency in Malaysian Commercial Banks Before Mergers

-- Shazali Abu Mansor,
Alias Radam and Muzafar Shah Habibullah

This study attempts to measure the productivity of the banking industry by employing the nonparametric malmquist index approach. The finding has shown that there is a decline in productivity growth in the banking industry. Like the manufacturing sector, the future growth of this industry would depend on its ability to compete efficiently. Being able to provide service in an efficient way would be an important source of comparative advantage in the era of globalization. The results also suggest that the technical efficiency rather than technical progress contributes to the overall productivity growth of the industry.

Article Price : Rs.50

Determinants of Liquidity and Interest Rates: Some Results for India during 1990-2005

-- Ajay Pathak and Subhasis Ray

This article aims at finding out the possible determinants of liquidity and subsequently interest rate. Global as well as Indian scenario is fast changing in the finance sector. Oil prices are rising. Fed rate is increasing moderately in the US. FII and FDI funds are flowing to India in abundance. This study is centered on understanding the `friction' or the `push', these items may have, on the overall liquidity. It also tries to find an answer to whether they have any effect on interest rate or not.

Article Price : Rs.50

Joint Liability Lending in Microcredit Markets with Adverse Selection: A Survey

-- Alessandro Fedele

This article reviews recent literature on joint liability lending in micro-credit markets characterized by adverse selection. This mode of lending consists of granting individual loans to wealthless borrowers provided that they form groups. If a group does not fully repay its obligations, then the microlender cuts off all members from future credit until the debt is repaid. Joint liability lending is able to extract information through a peer selection mechanism, with the effect of raising both repayment rates and welfare with respect to individual lending.

Article Price : Rs.50

A Study of CD and CP Market in India: Cointegration Analysis of their Volumes

-- Varadraj Bapat

Markets for CD that were introduced in 1989 and CP that were introduced in 1990 exhibit contrasting behavior. Activity in the CP market booms amidst ample liquidity condition whereas that in CD market shots up in tight market conditions. In order to examine the relationship between the sizes of CD and CP markets, the Augmented Dickey Fuller (ADF) test was conducted to verify stationarity of the series of the outstanding amounts. The Johanson-Juselius's Cointegration Test and VAR model of order 2 are used to identify the nature and degree of long-run relationship between them during the period of ten years from April 1993 to March 2004. The test results demonstrate that outstanding amounts of CD and CP are not cointegrated.

Article Price : Rs.50

A Service Quality Model for Customers in Public Sector Banks

-- Nalini Prava Tripathy

The banking sector in India has made remarkable progress since the economic reforms in 1991. New private sector banks have brought the necessary competition into the industry and spearheaded the changes towards higher utilization of technology, improved customer service and innovative products. Customers are now becoming increasingly conscious of their rights and are demanding more than ever before. The recent trends show that most banks are shifting from a "product-centric model" to a "customer-centric model" as customer satisfaction has become one of the major determinants of business growth. In this context, prioritization of preferences and close monitoring of customer satisfaction have become essential for banks. Keeping these in mind, an attempt has been made in this study to analyze the factors that are essential in influencing the investment decision of the customers of the public sector banks. For this purpose, Factor Analysis, which is the most appropriate multivariate technique, has been used to identify the groups of determinants. Factor analysis identifies common dimensions of factors from the observed variables that link together the seemingly unrelated variables and provides insight into the underlying structure of the data. Secondly, this study also suggests some measures to formulate marketing strategies to lure customers towards banks.

Article Price : Rs.50
 
Search
 

  www
  IUP

Search
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Click here to upload your Article

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

more...

 
View Previous Issues
Bank Management