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The IUP Journal of Operations Management :
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Abstract |
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The ultimate objective of manufacturing industries today is to increase productivity through
system simplification, organizational potential and incremental improvements by using modern
techniques like Kaizen. Most of the manufacturing industries are currently encountering a necessity to
respond to rapidly changing customer needs, desires and tastes. For industries, to remain competitive
and retain market share in this global market, continuous improvement of manufacturing system
processes has become necessary. Competition and continuously increasing standards of customer
satisfaction has proven to be the endless driver of organizations performance improvement. Kaizen refers
to continuous improvement in performance, cost and quality. Kaizen strives to empower the
workers, increase worker satisfaction, facilitates a sense of accomplishment, thereby creating a pride of
work. It not only ensures that manufacturing processes become leaner and fitter, but eliminate waste
where value is added. Kaizen by now is a widely discussed, and applied manufacturing philosophy,
in a variety of industries across the globe. This paper discusses different articles that have
been published in this field and presents a review of literature. |
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Description |
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Kaizen is a Japanese word that has become common in many western companies.
The word indicates a process of continuous improvement of the standard way of
work (Chen et al., 2000). It is a compound word involving two concepts: Kai (change)
and Zen (for the better) (Palmer, 2001). The term comes from Gemba Kaizen meaning `Continuous Improvement' (CI). Continuous Improvement is one of the core
strategies for excellence in production, and is considered vital in today's competitive
environment (Dean and Robinson, 1991). It calls for endless effort for improvement
involving everyone in the organization (Malik and YeZhuang, 2006).
Kaizen originated in Japan in 1950 when the management and
government acknowledge that there was a problem in the current confrontational
management system and a pending labor shortage. Japan sought to resolve this problem in
cooperation with the workforce. The groundwork had been laid in the labor
contracts championed by the government and was taken up by most major companies, which
introduced lifetime employment and guidelines for distribution of benefits for
the development of the company. This contract remains the background for all
Kaizen activities providing the necessary security to ensure confidence in the workforce
(Brunet, 2000). First, it was been introduced and applied by Imai in 1986 to improve
efficiency, productivity and competitiveness in Toyota, a Japanese carmaker company in the
wake of increasing competition and the pressure of globalization. Since then, Kaizen
has become a part of the Japanese manufacturing system and has contributed
enormously to the manufacturing success (Ashmore, 2001). |
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Keywords |
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Operations Management Journal, Kaizen Philosophy, Organizations Performance, Worker Satisfaction, Manufacturing System, Kanban, Plan-Do-Check-Act,
PDCA Cycle, Deming Cycle, Total Quality Management, TQM, Teamwork,Business Process Re-engineering, BPR, DIBET Strategy. |
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