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Projects & Profits

June' 04
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The Strategic Project Office: Roles and Responsibilities
Creating the Project Office: a Management Guide to Optimizing Results
The Strategic Project Office: Myth or Miracle?
Strategic Project Office - Strategic Orientation
Managing Risks prudently
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Executing Strategy through Projects - The Role of the Strategic Project Office

-- Paula K Martin

It is the project system that translates strategic goals into individual project results. This article explains the role that a strategic project office plays in supporting a project system: Administering the project-steering process (portfolio and resource management), selecting and maintaining a project management methodology, coaching and mentoring project sponsors and project leaders, and administering the project reporting system.

The Strategic Project Office: Roles and Responsibilities

-- Mark Mullaly

The concept of a 'strategic project office' is one that not many are familiar with. While project offices exist in many organizations today, they are typically confined to a single business unit and rarely have a strategic role. This article discusses the role of the strategic project office and the criteria required for a project office to be considered truly 'strategic'.

Article Price : Rs.50

Creating the Project Office: a Management Guide to Optimizing Results

-- Randall L Englund

Projects exist to create unique results, and organizations are vitally dependent on creating value. Optimizing results to achieve the greatest value needs to be the goal of any project-based organization. It does not happen by wishful thinking or accident but takes a concerted effort. A project office is in an ideal location to lead this effort. However, many project office implementations fail to meet minimal expectations and they disappoint a variety of stakeholders. A growing body of knowledge suggests there are better ways to approach the concept of a project office.

Article Price : Rs.50

The Strategic Project Office: Myth or Miracle?

-- Mark Mullaly

The concept of a 'strategic project office' is one that not many are familiar with. While project offices exist in many organizations today, they are typically confined to a single business unit and rarely have a strategic role. This article discusses the role of the strategic project office and the criteria required for a project office to be considered truly 'strategic'.

Article Price : Rs.50

Strategic Project Office - Strategic Orientation

-- Y Chandrasekhar

Organizations take new initiatives to satisfy the expectations of the key stakeholders. However, there is usually a missing link between the initiative and the corporate strategy. Integrating the project objectives with the corporate strategy and managing them collectively is increasingly becoming imperative for the organizations to succeed and reduce the failure rates.

Article Price : Rs.50

An Approach to Portfolio Management and Project Initiation

-- WS Bates

The explosion of new technology product development opportunities, new IT systems development and a multitude of business opportunities has driven business to seek better ways of determining and selecting opportunities that will provide the best Returns on Investment, customer positioning and impact on operations. One of the most prominent approaches to come up is portfolio management. Most portfolios have projects associated with them. Methods and processes for project initiation, selection and project management are critical to the success of business portfolio management.

Iterative development requires a different perspective

-- Per Kroll

A Rational Unified Process (RUP) expert examines the evolutionary changes in responsibilities and perspectives required of software development project members and clients in making a successful switch from a traditional, waterfall approach to an iterative approach.

Managing Risks prudently

-- Muralidhar Katari

The business environment has become more unpredictable and profit margins have drastically come down. Organizations now need to manage their risks more effectively to sustain in this competitive environment. It will be helpful for them to take proactive steps to avoid problems. The author describes five steps of risk management process. They are risk identification, risk analysis, risk prioritization, risk planning and risk monitoring.

Article Price : Rs.50

Global Executive Summaries

  • The Project Office Staff: Focus on Talent, First
  • Alternative uses of electronic learning systems for enhancing team performance
 
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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