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The IUP Journal of Brand Management
June' 05
Focus Areas
  • Brand Equity
  • Brand Image
  • Brand Extension
  • Brand valuation
  • Brand Associations
Articles
   
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Brand Alliances: A Conceptual Model of Strategic Analysis
Brand Hyperextension-A study on the Abnormal Effects of Extending the Brand Beyond the Consumer's Accepted Brand ID
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Brand Alliances: A Conceptual Model of Strategic Analysis
-- Julio Cerviño, José María Cubillo-Pinilla and Ignacio Cruz-Roche

This paper aims to analyze and develop the concept of brand alliance and the existing brand identity models. Particularly, the paper analyzes the problems inherent in this type of alliance, primarily with regard to complementarity and consistency between the alliance brands and their strategic objectives. Thus, the present work develops an analytical model based on Kapferer's "Identity Prism" (1994) and Rao and Ruekert's brand alliance evaluation model (1994). The model developed will be used to select potential brands for a possible alliance, evaluate the selection and track the alliance's value .

Article Price : Rs.50

Brand Hyperextension-A study on the Abnormal Effects of Extending the Brand Beyond the Consumer's Accepted Brand ID
-- Surya Pala

Many strong brands have taken the route of Brand Extension to new launches. Herein, there is a need to translate the goodwill a brand possesses onto the products to which the brand has been extended. On the other hand, studies show that consumers tend to relate to brands using a self-congruity evaluation method. Given this, a brand has to communicate a Personality and an Identity (ID) which synchronizes with the self-image of the consumer. Empirical studies show that only such brands are successful in gaining the consumers acceptance. Furthermore, a normal brand ID can be defined as that ID which is most acceptable for a given brand. Then it follows that any deviation from the normal brand ID becomes unacceptable, and therefore creates an abnormal brand ID. It can be conjectured by any of the parameters like personality, image or benefits. It is possible to have a positive affect by extending the brand to an abnormal ID, but this Bad Boy image is not always successful. It is safer, therefore, not to extend the brand beyond the normal brand ID, i.e., Hyperextend the brand. Surmise to say that Brand Hyperextension can cause Brand Hyperventilation!

Article Price : Rs.50

Do Global Brands Benefit from a Unique Worldwide Image?
-- Isabelle Schuiling and Jean-Jacques Lambin

Many global brands have been first strong local brands in their country of origin before being expanded in the rest of the world. The advantages of building global brands are not only limited to substantial reduction of costs, but also extend to the creation of a unique worldwide image. The objective of this article is to question whether these global brands do really benefit from a unique image in all markets. This article discusses the different strategies of international companies in the development of global brands and reviews the impact of the country of origin on the perception of brands. It also evaluates via an exploratory testing, the images of global brands in different countries.

Branding Time: Swatch and Global Brand Management
-- Ram Mudambi

Societe Suisse de Microelectronique et d'Horlogerie (SMH) was formed in 1983 by merging the two leading Swiss watch groups, SSIH and ASUAG. SMH and its main brand, Swatch, was the outcome of crisis for the Swiss watch industry. In a few short decades, foreign competitors with superior technology had all but eliminated the Swiss from a global industry that they dominated for centuries. The creation of Swatch is the extraordinary story of how the Swiss reinvented their watch industry. Recognizing the crucial role of brand intangibles to its future success, SMH changed its name to the Swatch Group in 1998. Now in the new millennium the Group needs to chart a strategy to preserve and enhance its stable of global brands.

Tommy Hilfiger - The Struggles of an American Fashion Icon
-- A Mukund

"A consistent program, a commitment to live the brand, a unique consumer experience and a lot of luck. Hilfiger has all those things."

-`Born in the USA,' Adweek Western Edition, June 28, 1999.

"After years of being one of the coolest labels on the block, it suddenly looks like a loser.''

-`Why Tommy Hilfiger is so Like, um, 1998,' BusinessWeek, April 24, 2000.

"The brand may have been pushed to saturation point or diluted beyond recognition."

-`Hilfiger Loses Edge by Staying in the Middle,' Media Asia, October 17, 2003.

Book Review

Brand Sense: Build Powerful Brands through Touch, Taste, Smell, Sight, and Sound
-- Martin Lindstrom

Reviewed by - Roli Sehgal

Martin Lindstrom is an accomplished speaker and author. In this book, he talks about how brand managers can connect with their customers using the five senses of touch, smell, taste, sight and sound. He gives a number of ideas and suggestions, using his real-life experience, to create emotional ties between the brand and the customers.

Interview

-- Jack Trout

Jack Trout changed marketing theory by introducing the concept of positioning, along with co-author Al Ries, in the seminal text positioning: The Battle for Your Mind, almost 25 years ago. So India can consider itself privileged ivhen Jack Trout, President of us-based marketing firm Trout & Partners, says that the country has all it takes to be a great product (it, fabrics, culture, and tourist destination), and only needs to work on its brand. "Slowly but surely, the global economy is playing out here in India," says the guru.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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