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June' 07
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PPPs in Malaysia: A Success Story
The Role of Infrastructure in Development: A Study of Ports on the Western Coast of India
India's SEZ Policy—Leading to Increased Disparity
Indian Ports: Post-Liberalization Performance
Hyderabad Metro Rail Project: An Overview
International Comparison on Policy Development and Public Service to Water Bodies
Government Role in BOT Projects: An Overview
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PPPs in Malaysia: A Success Story

-- Padmanabhan Nair

Malaysia has been a major success story among developing nations. In the last two decades, Malaysia has been able to fund a number of Public Private partnership (PPP) projects and get them off the ground successfully, with very little failure. The Government has also helped liberally in terms of last mile comfort without ever losing sight of the commercial nature of the enterprise. This paper provides an overview of some of the successful projects in ports, roads, rail, signaling systems, and Special Economic Zones (SEZs), and briefly goes into some of the issues which have made PPP such a major success in Malaysia for infrastructure. The fact that these processes are carried out in a developing country environment should attract the interest of other Asian countries with similar ethos.

Article Price : Rs.50

The Role of Infrastructure in Development: A Study of Ports on the Western Coast of India

-- Prabha Shastri Ranade

India's economic reforms have necessitated the expansion of infrastructure. Commissioning of the Konkan railway along the western coast in January 1998 was a major step towards infrastructure development in India. It provided an impetus for the development of the coastal areas by connecting the major ports like JNPT (Nhava Sheva), Mormugao, and New Mangalore, which directly benefitted on the completion of the Konkan railways. This paper focuses on the infrastructure development of these three ports. The imports and exports from these ports prior to the construction of the Konkan railway are compared with the latest statistics. This paper also analyzes the changes in the volume and composition of traffic at these ports as a consequence of their increased accessibility and infrastructure development.

Article Price : Rs.50

India's SEZ Policy—Leading to Increased Disparity

-- Mukund Mate

Many economies have used the concept of SEZ in one or the other form to promote exports and boost economic growth. The Indian experiment, started in 1965, did not yield the expected results till 2000. The reasons are many. However, it became imperative to remove the shortcomings and reframe the policy and rules in the post-liberalization era of Indian economy to achieve and maintain high growth rates and to uplift the living standards of Indian population. Inspired by the visible success of China, which started setting up SEZs in the 1980s, the Indian government ventured to revamp its policies regarding FDI, exports, etc. so as to create an atmosphere that is attractive for investors, introduce new technology and give a boost to exports. Due to lack of funds of the requisite order and need to move forward quickly, the government decided to involve private investors (domestic and foreign), unlike in the past. The policy was formulated in 2000 and given shape in the form of an act in June 2005. The rules and guidelines were formulated and made effective in February, 2006. Since the implementation of these rules began, there has been a spate of bitter criticism from different sections of the society, such as the intellectuals, sociologists, politicians from ruling and opposition parties, and environmentalists against the government's SEZ policy. The government has responded to this criticism, both in deeds (amendments) and words (arguments). This paper takes a look at the current SEZ policy and brings out the grave shortcomings, that are feared to have led to increased disparity in the country. It also suggests immediate action to prevent further damage.

Article Price : Rs.50

Indian Ports: Post-Liberalization Performance

-- Sajikumar

This paper analyzes the impact of globalization on the performance and efficiency of the major ports in India on various parameters, such as capacity utilization, time and financial efficiency, containerization, transshipment, logistics costs, and managing human resources. The paper infers that there is improvization in capacity utilization, reduction in handling costs, and improvements in operational and financial managements despite constraints on adequate capacity expansion and broad structural reforms, especially in the issues of governance. However, much needs to be done to enhance the crucial performance parameters, such as containerization, transshipment and labor efficiency (which are possibly constrained by outdated equipments), training, equipment handling levels, and labor efficiency.

Article Price : Rs.50

Hyderabad Metro Rail Project: An Overview

-- P Geetha Madhuri

With the current population of 7.5 million, and with a considerable floating population to the order of one million per day, the city of Hyderabad is growing at a quick pace. Apart from being the center for pharma, and some other traditional industries, the city is now emerging as a major IT, biotech, and tourism hub. However, the rapid growth of the city, the rising income levels and the corresponding rise in the number of vehicles and the lack of comfortable and efficient public transport system are causing frequent traffic jams and high pollution levels in the city. Thus, to provide a good transportation infrastructure and to solve the increasing traffic congestion in the city, the Government of Andhra Pradesh has approved the development of Mass Rapid Transit System (MRTS). This paper provides an overview of this project on the whole and a focus on its impact on property development adjacent to stations/depots.

Article Price : Rs.50

International Comparison on Policy Development and Public Service to Water Bodies

-- P Nair and Vani Vasakarla

Public services create wealth and social capital and are an absolute must if a nation has to progress and prosper. Next to air, water is the single most important resource. This has naturally led to many attempts to capture the water supply market and create a monopoly. Water supply includes four important features which affect the choice of the best performance of the organization in the market. Despite the dominant role of municipalities, national governments have played a significant role in financing water management systems given the social sensitivities. There are constant disputes among states for water from common rivers. The European Union has been funding water management projects in the developing countries. The use of dams to store water has always been a controversial issue and a source of much dispute. The communities are to be involved directly in water resources development and management to get good results. Such efforts would do well to understand community needs, learn from local innovators, and develop projects that can be locally managed and sustained.

Article Price : Rs.50

Government Role in BOT Projects: An Overview

-- R Kansal and M C Gupta

The shortage of public funds to finance the construction of new infrastructure projects and the rehabilitation of the existing facilities, coupled with increased demand for capital on traditional alternative sources (e.g., national and international development banks and agencies), have contributed to the creation of alternative forms of project development. Well-publicized examples are Build-Operate-Transfer (BOT) and Build-Own-Operate-Transfer (BOOT) projects, where private sector consortia have become responsible for project promotion. The success of such projects is equally important for the promoter as well as the government. This paper focuses on the role of the government in making the BOT projects successful.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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