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The IUP Journal of Governance and Public Policy

June' 09
Focus

The post-cold war phenomenon of globalisation—the simultaneous dual process of supranational integration and subnational disintegration—has triggered an upsurge of ethnic, religious, linguistic and regional identities in many countries around the world.

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ETHNICITY, NATIONHOOD AND THE `IRRELEVANT STATE': ISSUES IN GOVERNANCE AND PUBLIC POLICY
INTER-ETHNIC CONFLICTS AND CONFLICT RESOLUTION IN THE NIGER-DELTA REGION OF NIGERIA
TOWARDS A PATH FOR HARMONY: THE IMPERATIVE FOR COORDINATING NIGERIA'S ANTI-CORRUPTION CRUSADE
GANDHISM VS. TERRORISM
JUSTICE AND EQUALITY: A DISCOURSE OF CONCEPTS
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ETHNICITY, NATIONHOOD AND THE `IRRELEVANT STATE': ISSUES IN GOVERNANCE AND PUBLIC POLICY

-- Swati Banerjee and Pradip Kumar Sengupta

The concepts of ethnicity and ethnocentrism are very much relevant in the contemporary social and political discourse, which is characterised (among other features) by primordialism and traditionalism. In a modern day contextual setting, every nation-state, however tradition-bound it may be, is guided by a tendency to modernise. As a result, a clash becomes inevitable between the old setting and the new ethos and aspirations. Consequently, the whole social system is exposed to turbulence and it becomes very difficult to maintain the very structure of the social order. In this context, the role of the State as a political actor acquires critical importance. The basic questions in such a situation are going to be modernity versus old values, autonomy of the State, alternative(s) if State fails, and possible irrelevance of the State itself. To enable the State to overcome these dilemmas and challenges, a sound governing policy is needed to address all the social and political (as well as economic) issues in order to bring about a social equilibrium. In this connection, the role of civil society needs to be analysed closely because it can supplement the governing process in an effective way. A vibrant and strong civil society can enhance self-governance by making it more democratic and more responsive to the goals and concerns of the people at large.

INTER-ETHNIC CONFLICTS AND CONFLICT RESOLUTION IN THE NIGER-DELTA REGION OF NIGERIA

-- James Okoro

As the Niger-Delta areas are under fire emanating from inter-ethnic conflicts, there is indeed no greater challenge facing the Nigerian Government than finding ways and means to resolve them. Conflict resolution refers to a society's capacity to mediate the conflicting (though not necessarily violent) interests of different social groups. Conflicts in the Niger-Delta region have in recent years attracted both national and international attention. The article attempts to analyse the causes, consequences and efforts made by the past and present governments and oil companies to resolve the conflicts. Setting up of large and bureaucratic institutions, such as the Niger-Delta Development Commission (NDDC), would not solve the problems that have given rise to these communal conflicts. In addition, the article recommends putting in place the decentralised institutional structures that will provide opportunities to people to participate actively in making and executing development policies. The communities in the Niger-Delta region should be encouraged to get involved in self-help projects, rather than depending solely on the Federal Government and oil companies to solve all their development problems. The issue of political stability is of vital importance to socio-economic and political development. Political stability has been employed to mean the absence of violent conflicts and instability. On the positive side, political stability has been used to characterise internal peace and harmony.

TOWARDS A PATH FOR HARMONY: THE IMPERATIVE FOR COORDINATING NIGERIA'S ANTI-CORRUPTION CRUSADE

-- Isaac Terwase Sampson

Absence of a comprehensive national policy or strategy on corruption in Nigeria, with a defined framework for coordination, has resulted in a parallel and disarticulated fight against corruption among the anti-corruption agencies inter se, and between the agencies and the civil society on the other. Consequently, there are jurisdictional conflicts and multiple prosecutions of suspects by public agencies and divergent assumptions on the commitment or otherwise of stakeholders, as well as the appropriateness of the strategies adopted for fighting corruption. It is argued further that unless an acceptable framework for the coordination of the war against corruption is evolved, inter-agency conflicts and divergences in approaches will deter the much anticipated success. Therefore, a dual-dimensional approach to coordinating the anti-corruption crusade in Nigeria in line with global best practices is advocated.

GANDHISM VS. TERRORISM

-- Nagindas Sanghavi and Usha Thakkar

Gandhism has slowly crystallised itself into a multidimensional approach to life in all its proliferations, both for an individual and the society. Gandhi obviously thought and acted only in moral terms, and terror is an antithesis of all moral values and as such it has been universally condemned in every civil society. Gandhi's ideas and work can be a source of immense strength against the danger of terrorism, which looms larger in our lives today than it ever did in his times. Gandhi taught that violence and terrorism cannot be defeated by counter-violence. Mutual exchange of ideas and understanding of the mindset of the opponents have been prescribed and practised by Gandhi and may well provide an alternative to the ruthless suppression, i.e., State Terrorism. Gandhism by its very basic postulates is irrevocably opposed to all forms of violence perpetrated by any one under any banner whatsoever. It condemns terror but not the terrorists, who are misguided zealots for the cause. At the same time, Gandhi disapproves passivity in the face of any evil or injustice. The evil must be valiantly and peacefully resisted without ever hating the evildoer. A satyagrahi cannot rest until the underlying cause of unrest or terrorism is eliminated and the terrorist is reconciled with the society of which he is an integral unit. Such resistance may be peaceful but never passive because Gandhi disliked passivity after violence, especially passivity arising out of cowardice. For Gandhi, non-violence is promoted not just by rejection of violence, but also by efforts to build societies in which violence would not be cultivated. Gandhi teaches us to have confidence in the self even in a sheer hopeless situation, and to be truthful and honest in the midst of falsehood and dishonesty. His ideology in its own serene way opens up new ways leading to truth and equips the satyagrahi with techniques to counter violence and terrorism.

JUSTICE AND EQUALITY: A DISCOURSE OF CONCEPTS

-- R.V. R. Chandrasekhara Rao

The review article critically analyses the perspectives offered by various authors on the concepts of justice and equality. Rajeev Bhargava and others examine how literary sensibilities in distinct cultural contexts perceive justice and highlight some contemporary demands by those denied justice in the social order. Kunal Chakravarty designates the Brahmanical jurisprudential order as one of the `natural inequality'. Yet he hastens to refer to the presence of countervailing perspectives. The invidious distinction between white-collar and blue-collar crimes often assumes pernicious proportions. Witness the stark fact that while crimes like murder and treason are punished by death, colossal crimes in business dealings do not fall under the same category of capital offences. Najaf Haider confines himself to an analysis of Islamic juridical notions and barely covers the Indian context. Roma Chatterji observes that slums are alternative housing realities and should no longer be viewed as eye-sores to be eliminated, while Satyajit Singh focuses on the problem of `Water'. The paradox of water is that a natural gift sustaining life is now rendered scarce. Vidhu Verma points out that there is a transformation in the nature of `Justice' discourse. While the old distributive justice claims continue, the debate has shifted to demands for equality irrespective of caste, gender and tribe. Virginius Xaxa is a concise though descriptive account of the manifest denial of justice to the tribal communities in India.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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