On May 19, 1920, detectives
of the Baldwin-Felts Detective Agency and miners of Matewan, WV engaged, arguably,
in the most famous labor battle in the US, leaving seven detectives and
two miners dead. In 2004, the world's largest retailer, Wal-Mart,
received a class-action lawsuit alleging Wal-Mart "avoided paying
employees their full, earned
wages". This "failure
to get
together" occurs in the vacuum of effective and
positive leadership left by both the employing and labor organization as
neither adequately address the needs of the leader-follower
relationship. The purpose of this article is to examine the leadership
methodologies of six notable US companies (both positive and negative in
perceived leadership qualities) drawing a correlation to labor disputes, job
dissatisfaction and low productivity.
Although labor disputes were more prominent in manufacturing
and mining-related industries in the first half of the
20th century, employee dissatisfaction and labor
disputes continued in the US even as the economy became more
service-oriented. Labor disputes grew throughout the
20th century and continue to do so in the
21st century without regard to job classification,
employee educational level or era of time. What is consistent,
however, is that the treatment of employees by management (leaders to
followers) has an effect on productivity which ultimately effects
profitability. As discussed in the following six companies, anecdotal evidence
suggests a correlation between leadership style and connectivity with
the outcomes of job satisfaction, employee turnover and productivity. |