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The IUP Journal of Alternative Dispute Resolution

July '08
Focus

The recent Supreme Court decision relating to foreign arbitration awards in Venture Global Engineering vs. Satyam Computer Services Ltd., and Another, triggered a debate on the enforcement of foreign arbitration awards.

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The Role of Courts and ADR in the Rule of Law
Exploring Viability of Introducing Adr in Criminal Law
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The Role of Courts and ADR in the Rule of Law

-- Georgios I Zekos

The rule of law is fundamental for the constitutional system which provides the judicial review of legislative and executive action. The role of courts is vital in protecting the rights and interests of citizens and in assuring the delivery of justice in democratic countries grounded in the rule of law. The usual law courts, with their procedural technicalities, are normally costly and function slower, contrary to the expectations of the litigants. This has paved the way for alternative mode of adjudication, in providing justice for the poor. ADR brings a fresh lease of life for the never-ending litigation, based on the substantive and procedural law of formal adjudication. Of late, government agencies and substantive legal rules motivated the private organizations to acquire their own internal conflict management systems. As ADR can be viewed as the litigant-friendly adjudication body in any given economic setup, the article advocates the ADR mode of adjudication that goes hand-in-hand with the societal requirement of justice delivery, which is the inherent objective of the rule of law.

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Exploring Viability of Introducing Adr in Criminal Law

-- Uday Shankar and Vinayak Mishra

Alternative Dispute Redressal (ADR), which refers to the process of dispute resolution, denotes the idea of making the system of delivering justice friendly to the disputed parties and ensuring quick resolution of the disputed cases. As ADR is now a widely accepted process in a number of disputed contexts, it is compelling the policymakers to introduce it in other viable sectors. Criminal cases relating to petty offences can be considered as one such area. The criminal justice system emphasizes the role of the state in resolving offences to ensure peace and to protect the life and property of its subjects. However, it should be noted that many offences do not fall under the category of crimes affecting the state, but affecting only a particular individual or a group of individuals. In such cases, ADR can act as a viable option for resolving disputes between the victim and the offender. This article advocates that, when applied to criminal justice system, ADR would make it work more efficiently.

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Arbitration Awards: Understanding the Limitation of Vacatur and the Possibilities for an Appeal

-- Paul Bennett Marrow, Esq.

Few realize that an arbitrator's award is not always final. By right, whether applying the Federal Arbitration Act or individual state law, awards can be reviewed by courts to ensure that the arbitrators' actions were free of misconduct and within his or her authority. But, a second avenue may existone that is rarely consideredsome form of appeal either to a court or to another arbitrator. No matter which type of appeal is deemed appropriate, it can only come about by agreement between the parties. There is no statutory right to an appeal. Each of these three routes has risks. In this article, the author discusses these risks and benefits, within the context of the Federal Arbitration Act, the laws of New York, and the rules of the major providers of arbitration services such as the American Arbitration Association, the National Arbitration Forum, etc. The general principles discussed here are applicable to the arbitration laws of all the states.

Global Executive Summaries
  • Arbitrating Hate: Why Binding Arbitration of Discrimination Claims is Appropriate for Union Members
    Source: "Arbitrating Hate: Why Binding Arbitration of Discrimination Claims is Appropriate for Union Members", by Daniel B Moar, at: http://works.bepress.com/daniel_moar/4/
  • Mediator Neutrality: Making Sense of Theory and practice
    Source: "Mediator Neutrality: Making Sense of Theory and Practice", by Hilary Astor, The University of Sydney Law School, Legal Studies Research Paper No. 07/46, July 2007.
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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