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August '05
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What's Moving the Market?
FMCG: On the Comeback Trail
Indian Telecom Industry: Crossing the 100 Million Milestone
Money Market Mutual Funds: A Macro Perspective
Building Efficient Market Microstructure: An International Perspective
     
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What's Moving the Market?

-- B Sravana Kumar

The Sensex has been volatile for the past two months and has turned bullish crossing the 7,000 mark.

Article Price : Rs.50

More Options

- - Rachna Monga

The futures and options basket has grown bigger. How you can join in the derivatives game.

FMCG: On the Comeback Trail

- - N Janardhan Rao

Happy days are here again backed by the growing disposable incomes and rising consumerism.

Article Price : Rs.50

Indian Telecom Industry: Crossing the 100 Million Milestone

- - Amit Singh Sisodiya, Aala Santhosh Reddy

The Indian telecom industry, once characterized by low tele density and high service costs has broken through the shackles to emerge as one of the fastest growing telecom markets in the world.

Article Price : Rs.50

Money Market Mutual Funds: A Macro Perspective

- - S Manjesh roy

Money markets offer superior avenues for deployment of bulk short-term funds in terms of risk, return and liquidity. Despite the advantages, various constraints have impeded the potential of MMMFs.

Building Efficient Market Microstructure: An International Perspective

- - Ranjit Ajit Singh

After the market crash of 1987, there has been a change in market structure, specially at microstructure. The rapid changes in technology, and in regulation and deregulation of markets has led to restructuring in the institutional arrangements of the markets.

Article Price : Rs.50

Multifrequency News and Stock Returns

China Inc.: How the Rise of the Next Superpower Challenges America and the World

- - Ted C Fishman

The book, China Inc., illustrates the factors behind China's rising as a world power in the global economy, and posing a threat to the US.

Global Executive Summaries
  • How Purcell Lost his Way?
    Full Text: Businessweek, July 11, 2005.
  • Hedge Funds: Going Which Way
    Full Text: www.knowledge.wharton.upenn.edu. Originally published as "Hedge Funds are Growing: Is this Good or Bad".
  • Global Housing Bubble: Yet to Burst
    Full Text: www.economist.com. Originally published as "The Global Housing Boom".
  • MNCs in Emerging Markets
    Full Text: www.HBR June 2005. Originally published as "Strategies that Fit Emerging Markets".
  • China's Market: Two Giants Standing Tall
    Full Text: www.euromoney.com. Originally published as "A Tale of Two Worlds: China's Markets".
 
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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