Workplace literacy refers to those basic and generic skills that all employees need at work, which include reading, writing, speaking, math problem-solving, etc. A more conceptual framework was given by the International Adult Literacy survey (IALS, 1998), which defines three distinct types of literacyprose, document and quantitative literacy. A good knowledge on these definitely improves the work efficiency of the employees and thereby, leads to organizational development. This study, which aims to find empirical evidence on basic workplace skills, was conducted among the employees of VST Tillers Tractors Ltd, Bangalore, with a sample of about 60 employees.
Training
is crucial for the success of any organization. The contents of the training programs
have always been structured at higher levels and are subject to change. The training
program never emphasized on the `basic workplace skills' which are necessary and
can lay a strong foundation among the employees to adapt any change in the work
atmosphere. In short, improving these basic skills is fundamental for increasing
the productivity of employees and widening the scope of the organization.Basic
workplace skills or workplace literacy refer to those generic skills that all
employees need at work, which are: reading, writing, speaking, math and problem-solving.
Enhancing
workplace literacy levels in the workplace improves bottom-line performance of
the employees and gives them scope for success in their careers. Today, there
is a growing recognition for workplace literacy as it is a critical factor in
the corporate sector. Employers are paying more attention to the potential impact
it has on their business success, and employees are recognizing the importance
of this. The
International Adult Literacy Survey (IALS), defines three distinct literacy typesprose,
document and quantitative literacyand five levels of literacy within each type.
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