Welcome to Guest !
 
       IUP Publications
              (Since 1994)
Home About IUP Journals Books Archives Publication Ethics
     
  Subscriber Services   |   Feedback   |   Subscription Form
 
 
Login:
- - - - - - - - - - - - - - - - - -- - - - - - - - - - - -
-
   
 
Management

Case Folio


Aug' 07
View Demo

Regular Features
  • To Our Readers
  • Data Bank
  • Book Review
  • Case Shelf
Articles
   
Price(INR)
Buy
DHIRUBHAISM :The Remarkable Work Philosophy of Dhirubhai Ambani
     
Select/Remove All    

Titan's Foray into the Prescription Eyewear Market in India
-- Shirisha Regani, Satya Prakash Medisetti

Sunsilk Gang of Girls: A Case of Marketers Targetting Consumers through Emerging Media Channels
-- Rajiv Fernando, Debapratim Purkayastha

The South African Economy : Coping with the Legacy of Apartheid
-- Barnali Chakraborty, Sachin Govind, S S George

The South African economy is characterized by extreme income disparity along racial lines. Many blacks are unemployed and poor, while most whites are better off. This uneven distribution of wealth is the direct result of the apartheid system that was followed by the government between 1948 and 1994. The case chronicles the state of the South African economy from the 1950s—when many apartheid laws were passed—till the mid-2000s, when the economy was showing good growth. It discusses some of the policy initiatives taken by the African National Congress (ANC) government after coming to power in 1994 and the implications of these policies for the South African economy. It also discusses the criticisms against the government's policies. The case ends with a discussion on the future prospects of the South African economy.

Pfizer's Torcetrapib Failure : The Risks of New Drug Development
-- Debapratim Purkayastha, Rajiv Fernando

This case is about the failure of Torcetrapib, a high profile drug for lowering cholesterol that was being developed by Pfizer Inc. (Pfizer). Pfizer, the world's largest pharmaceutical company, was the leader in the cholesterol drug market due to its blockbuster drug, Lipitor. Its dependence on Lipitor was high as the brand accounted for around 25% of the total revenues of Pfizer. There were great expectations from Torcetrapib as Pfizer hoped that it would compensate for the potential decrease in Lipitor's revenues when its patent expired in 2010. Because of its novel mechanism of action, experts believed that Torcetrapib would become a best-selling drug within a few years of its launch. Pfizer planned for one of the biggest ever clinical trials (in terms of the number of patients under trial) for Torcetrapib, ignoring warnings about some safety-related issues with the drug. It had also planned to launch the drug only in combination with Lipitor in an effort to protect the sales of Lipitor post 2010. Due to intense criticism from doctors and patient groups, Pfizer later decided to offer Torcetrapib as a standalone pill that could be used in combination with any cholesterol lowering drug. But Torcetrapib's development had to be stopped as it was linked to some deaths in the test population. This unfortunate development had left Pfizer with no key developmental drug in its pipeline that could compensate for the drop in Lipitor's sales post 2010. This case discusses the impact of the failure of Torcetrapib on Pfizer and the reactions of various stakeholders (doctors, investors, etc.) It also outlines the risks of new drug development in the pharmaceutical industry.

The Verizon-MCI Merger
-- Indu P, Vivek Gupta

The case discusses the merger of one of the largest telecom companies in the US, Verizon with MCI (formerly known as WorldCom). Verizon acquired MCI, mainly because of the synergies in operations and their complementary businesses. The decision to merge was also influenced by the prevailing scenario in the US telecom industry, which was witnessing consolidation. Verizon was finally able to acquire MCI in January 2006, though the merger process started in February 2005. At the same time, the merger of AT&T with SBC was also announced. Several consumer groups expressed their concern over these mergers as they were of the view that these mergers were a sign of a duopoly in the US telecom market. Verizon created a unit called Verizon Business, combining enterprise and government customers of MCI and similar operations of Verizon. Other businesses of MCI were integrated with the corresponding businesses of Verizon. Though there were doubts raised by industry experts about the success of post-merger integration of both the companies, it went through without any major hiccups. Analysts were of the opinion that credit must go to Verizon for being well-prepared for the merger and making it as `merger of equals.' In the financial year 2006, operations of Verizon Business were spread over 150 countries and it generated revenues of US$20.5 bn.

DHIRUBHAISM :The Remarkable Work Philosophy of Dhirubhai Ambani


-- Author: A G Krishnamurthy
Reviewed by Bharat Krishna

DHIRUBHAISM is a book that describes the personality traits and leadership qualities of Dhirubhai Ambani, which propelled his phenomenal rise from a young petrol attendant to the chairman of India's first Fortune 500 company in less than three decades.

Article Price : Rs.50

 
Search
 

  www
  IUP

Search
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Click here to upload your Article

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

more...

 
View Previous Issues
Case Folio