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Professional Banker


August '08
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Sovereign Wealth Funds of Russia
Interest Rate Conundrum : Issues and Concerns
Managing Risks in Core Banking Solutions : Perform or Perish
Management of Balance of Payments and foreign currency values by RBI : A Brief Study
Role of Chief Metropolitan Magistrate/District Magistrate in SARFAESI Act 2002
Customer Relationship Management in Banks : Winning Strategies to Improve Profitability
Capital Account Convertibility : Boosting Economic Growth
Self-Help Groups-Bank Linkage - Impact Assessment, Empowerment and Sustainability of Microfinance : A Study
Unleashing the Power of Self-Help : Story of World's Largest Microfinance Program
Agricultural Credit Systems in India : An Assessment
Northern Rock Bank : Collapse and Fallout
Marketing Structures of Banks in India
SME Sector : Different Dimensions
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Sovereign Wealth Funds of Russia

-- Katuri Nageswara Rao

Sovereign wealth funds are growing significantly following bilateral trade surpluses against the US generated by Asian and Gulf economies. They may partly mitigate the challenges of global imbalances. Russian funds have also been growing essentially because Russia is an exporter of crude oil and this generates fiscal and current account surpluses.

Article Price : Rs.50

Interest Rate Conundrum : Issues and Concerns

-- Manoranjan Sharma

Major central banks, except the US Federal Reserve, maintained status quo on their key interest rates. Major countries in the world are presently facing problems of rising inflation rate and slower economic growth. Given the inflationary pressures, central banks are likely to keep rates stable for the immediate future.

Article Price : Rs.50

Managing Risks in Core Banking Solutions : Perform or Perish

-- Subhalaxmi Mohapatra and Suman Chakraborty

Core Banking Solution (CBS) is associated with a menu of risks like implementation risk, solution risk, technical risk, etc. Banks need to mitigate these risks for effective implementation of the CBS.

Article Price : Rs.50

Management of Balance of Payments and foreign currency values by RBI : A Brief Study

-- Mallikarjunan Krishnamurthy

The balance of payments and the fluctuations in the exchange values of currencies are not simple monetary or economic phenomena, but they are the highly inflammable fuel that can set the economy on fire and unleash the cancerous inflation in the price levels.

Article Price : Rs.50

Role of Chief Metropolitan Magistrate/District Magistrate in SARFAESI Act 2002

-- Rajendra Singh

The Sarfaesi Act 2002, which empowered banks to go out and seize the secured assets of their debtors without court intervention, sent out a ripple of fear, but did not help either as mountains of objections were filed. The lack of emphasis on ascertaining debt positions, the focus of the earlier Act, has meant that very little has been recovered. The core problem continues to be credibility of the Indian state as an effective arbitrator of debt disputes. The present article is devoted to making an effort to clarify the matter.

Article Price : Rs.50

Customer Relationship Management in Banks : Winning Strategies to Improve Profitability

-- D Ramani Ravi

It is obvious that in order to survive and compete in any business, retention of customers is the key. New capabilities are required for capturing, storing and analyzing greater amount of customer data. But, by making this a part of the future customer relationship management strategies, banks will be better placed to keep pace with the demands of their customers, take on the competitors and to grow profitability in the years to come.

Article Price : Rs.50

Capital Account Convertibility : Boosting Economic Growth

-- Dr. S N Ghosal

Capital Account Convertibility (CAC) could result in more entrenched public-private partnership in India. There could be a competitive exchange rate policy and boost to trade sectors. All these factors are favorable for growth in Indian banking system. CAC differs in degree from country to country; while external funds are important for economic growth, there are issues like liquidity, exchange rate and interest rates associated with CAC. What is vital is the effective utilization of these funds with the right strategies.

Article Price : Rs.50

Self-Help Groups-Bank Linkage - Impact Assessment, Empowerment and Sustainability of Microfinance : A Study

-- Dr. A Sarangapani and T Mamatha

Successful microfinancing needs liaison with banks and voluntary organizations like self-help groups. Microfinance leads to empowerment and emancipation. However, the critical issue is sustaining empowerment with a strong emphasis on technology and skill development.

Article Price : Rs.50

Unleashing the Power of Self-Help : Story of World's Largest Microfinance Program

-- Prema Ramachandran

Self-help groups create significant social impact. It is a social mobilization process of the poor for economic uplift and not merely a bank loan-enabler. Its success depends on unified action on the part of various stakeholders. This endeavour should result in comprehensive financing of target group for more effective performance.

Article Price : Rs.50

Agricultural Credit Systems in India : An Assessment

-- Dr. Rajib Kumar Das

Agricultural credit system is a difficult task to handle. The purpose of this system is to improve the general health of Indian agriculture. Measures like rescheduling of loans, waiving of loans due to crop loss, cyclical credit as well as launching of credit counseling centers, crop insurance, price risk mitigation systems, etc., are aimed to improve the general health of indian agriculture. The government must take decisive action to counter the challenge of inflation and rise of oil prices to safeguard Indian agriculture.

Article Price : Rs.50

London Interbank Offered Rate : Latest Prey of Credit Crunch

-- P S Sarath Chandra

The ongoing global credit crunch has battered the London Interbank Offered Rate (Libor) and exposed loopholes in the method used to determine it. As analysts feel that Libor rates are not accurately mirroring the tight credit conditions, the British Bankers' Association (BBA) has performed a review of the system. Finally, BBA has declared that the system, which supports mortgage, bond and derivative contracts around the world will not be altered in spite of the rising concern about its credibility.

Northern Rock Bank : Collapse and Fallout

-- D Satish

The collapse and nationalization of the Northern Rock Bank by the UK government has opened up many debatable questions while highlighting the UK and the European financial systems. The crisis in this bank is an offshoot of the subprime crisis in the US. The nationalization of the bank brings into focus the eternal debate of moral hazard and protectionism.

Article Price : Rs.50

Marketing Structures of Banks in India

-- V V Ravi Kumar

With the advent of new generation banks in mid-1990s followed by the technological innovations such as Automated Teller Machines (ATMs), Internet banking, phone banking there is a sea change in the banking system. Today, bankers are asked to play the role of a salesman peddling various products and services across the entire financial spectrum. Competition has compelled the banks to create some sort of a marketing structure. This article takes a look at this interesting phenomenon.

Article Price : Rs.50

SME Sector : Different Dimensions

-- Dr. Hareram Mohanty

The small and medium enterprise sector does not have a uniform definition globally. In the Indian context, its scope has evolved over a period of time to encompass micro, small and medium-scale enterprises.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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