The past few decades have witnessed a global transition from manufacturing to service-based economies. The fundamental difference between the two lies in the very nature of
their assets. In the former, physical assets like plant, machinery, material are of
utmost importance. In contrast, for service industries like BPO and KPO, it is the human resources
who contribute through knowledge skills and innovative capabilities. Similarly in hospitals,
academic institutions and consulting firms, the standards are achieved through their human
potential, their capabilities to handle other people. It is the people-friendly culture which facilitates
optimum harnessing of human potential.
Human Resource Accounting (HRA) has developed methods to capture and quantify not
only individual contribution but also the cost effectiveness of the organizational processes,
like recruitment, selection, training, etc. Thus, HRA is a tool to find the economic value of
human beings.
While furnishing the annual report, it is not mandatory to produce the cost of people as
their investment. In most industries, it is a practice to announce the competitive contribution made
by their human capital other than the financial, which is often made by the chairman, in the
AGM. There are a few organizations that regularly recognize the value of their human resources,
and furnish the related information in their annual reports. In India, some of these companies
are: Infosys, Bharat Heavy Electricals Ltd. (BHEL), the Steel Authority of India Ltd. (SAIL), the
Minerals and Metals Trading Corporation of India Ltd.
(MMTC), the Southern Petrochemicals Industries Corporation
of India (SPIC), the Associated Cement Companies
Ltd., Madras Refineries Ltd., the Hindustan Zinc Ltd.,
Engineers India Ltd., the Oil and Natural Gas Commission, Oil
India Ltd., the Cement Corporation of India Ltd., etc.
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