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Focus

The infrastructure sector continues to remain on the top of the agenda for most of the growing economies of the world. In India, the Committee on Infrastructure estimated the investment requirements for the infrastructure sector of India during 2007-12 to be over $384 bn. In its Approach Paper to the 11th Five Year Plan, the Planning Commission acknowledges the significance of this sector and calls for infrastructure expenditure to rise to 8% of GDP during the period 2008-12 from 4.6% achieved in 2005-06. The public investments alone cannot meet these growing infrastructure demands. Efforts are being made to attract private capital into infrastructure. The challenges to infrastructure financing comes both from within the sector as well as from the domestic financial system. The sector has failed to generate enough surpluses for re-investment due to the inability to charge appropriate tariffs and user charges, and poor operational and financial performance especially in the government dominated sectors like electricity. With the increasing participation of the private sector and limitations of the government's budgetary support, there is a greater dependence on the domestic financial system. However, the existing regulatory provisions limit the ability of the banks and financial institutions to meet the requirements of the infrastructure sector. The insurance companies have also failed to meet their prudent investment norms in this regard. The Deepak Parekh Committee on Infrastructure Financing points out that the absence of efficient credit risk transfer mechanisms such as securitization, credit derivatives, credit insurance, etc., have constrained the growth of infrastructure sector investment by insurance companies. Above all, the infrastructure sector is facing unprecedented challenges, which need to be addressed with vigor for the overall economic growth.

Against this backdrop, the present issue makes an attempt to deal with physical infrastructure and land productivity, rural infrastructure with respect to rural godown, tourism infrastructure and power sector reform.

The World Development Report 1994, enunciated the effect of infrastructure on economic development and also articulated that good infrastructure raises productivity and lowers production costs. Keeping this in view, Chittaranjan Nayak in the paper "Physical Infrastructure and Land Productivity: A District Level Analysis of Rural Orissa" observes that the overall physical infrastructure index is highly significant in raising land productivity. The study further argues that the low land productivity in the Kalahandi-Bolangir-Koraput (KBK) region and some districts of Western Orissa is due to the underdevelopment of rural infrastructure. The analysis proposes for time-bound delivery system, and region-specific measures to be initiated to overcome these challenges.

Adequate and proper storage infrastructure is one of the major elements of agricultural infrastructure sector in India. The present level of storage capacity in India is sufficient only for 10% of the total production of fruits and vegetables. The capacity requirement for post-harvest management of perishables is estimated to be over five times that of the current capacity. The Expert Committee on Strengthening and Developing of Agricultural Marketing assesses the need for creation of 15,000 additional cold storages with a capacity of 45 million tons. This would require an investment of Rs. 27,000 cr. The paper "Rural Infrastructure: Spread, Investment and Benefit from Grameen Bhandaran Yojana" by M S Jairath furthers the extent of spread of constructed/renovated godowns, regional imbalances in construction of rural godowns, investments made and subsidy distributed, their availability in terms of geographical area as well as production, utilization pattern, etc. It also examines the benefits extended to rural economy in terms of employment generation, wastage reduction and price gain by launching of the rural godowns scheme in India.

Despite considerable growth in tourism and good progress of policy and operational fronts in India, the relative share of tourist arrival and earning from tourism remain insignificant in contrast to its tourism potential due to inadequate infrastructure. The basic infrastructure components like airport, railways, roads, waterways; amenities like, electricity, water supply; and services and facilities like accommodation, restaurants, recreational facilities etc. need to be addressed for a sustainable development of tourism. Sajal Ghosh in the paper "Tourism Infrastructure: Forecasting of International Tourist Flows to India" highlights the present status of tourism infrastructure and its contribution to the Indian economy. He forecasts the international tourist arrival to India using univariate time series techniques, which may be helpful for the government and people concerned, to provide adequate infrastructural facilities.

The IT revolution has provided an edge to the services sectors like financial services, banking and retail all over the world. At the same time, it is imperative to gather and store different kinds of data to be used in monitoring, controlling and improving operations. Data warehousing enables storing of massive quantities of information on multiple aspects of business operation. R P Datta in the paper "Data Mining Applications and Infrastructural Issues: An Indian Perspective" has discussed the development of data mining, its methods, applications and tools, and also discussed two infrastructural models—centralized and distributed—for performing data mining operations. In the growing Indian economy, three specific areas of potential applications of data mining operations have been examined.

The energy requirement of India is expected to grow by four-fold in the next 25 years. Availability of quality power at the right price is one of the infrastructure bottlenecks that threatens to derail the economic growth in India. The Government has to take some effective steps under the reform process for the power sector, which is still plagued by high Transmission and Distribution (T&D) losses, inadequate metering, obsolete equipment, theft, subsidy, etc. Again, the need of the hour is to focus on energy conservation and management in addition to new generation and finding new energy sources. Hiremani Naik and Tanaji G Rathod, in the paper "Impact of Availability-Based Electricity Tariffs (ABT) on the Power Sector: Case Study of Karnataka" assesses the impact of ABT, structure, operation and technical norms, and the overall power sector reforms in Karnataka to achieve economy and efficiency. To improve the efficiency of power utilities, the ABT regime encourages the generators to produce more power when required and vice-versa, thereby reducing variations in the frequency.

- Pradeepta Kumar Samanta
Consulting Editor

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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