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The IUP Journal of Services Marketing :
Air Deccan: Challenges of Profitable Growth
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Air Deccan revolutionalized low cost air travel and created the low cost carrier subcategory in Indian aviation through innovations in operations and marketing. However, in spite of gains in market share, the airline is incurring losses which has led to equity injection by Kingfisher airlines and repositioning of the airline from low cost to premium low cost by the new management. The case outlines the challenges in becoming profitable and the internal and external managerial issues related to the same. Even though there was an improvement in the performance improvement indicators, financial and operational achieved by the carrier post acquisition, the issue of sustainable profitability still remains.

The Aviation Industry in India is one of the fastest growing sectors in the world. The Indian aviation sector was characterized by a high degree of government control prior to 1990. There were only two players in the Indian aviation sector—Air India and Indian Airlines—both of which were owned and controlled by the Indian government. Indian Airlines provided services within India and to some international destinations while Air India catered only to international destinations.

The liberalization of the aviation sector began in 1990 with the private players being allowed in the market. The Indian Union Cabinet changed the aviation policy on December 29, 2004 and permitted Indian scheduled carriers with a minimum of five years of continuous operations and with a minimum of 20 aircrafts in its fleet, to operate scheduled services to other international destinations (this policy is under review currently). By 1995, private airlines like Jet Airways, Sahara, NEPC Airlines, East West Airlines, ModiLuft Airlines, Jagsons Airlines, Continental Aviation, and Damania Airways controlled more than 10% of the domestic air traffic of which only Jet Airways and Sahara managed to survive while Indian Airlines, the government controlled domestic carrier, which was the market leader in the Indian air travel industry, started to lose market share to Jet Airways and Sahara.

 
 
 

Air Deccan, Challenges of Profitable Growth, Indian aviation, innovations in operations and marketing, internal and external managerial issues, Aviation Industry, Indian aviation sector, liberalization of the aviation sector, Indian air travel industry, international destinations.