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Insurance Chronicle


September '09
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Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited
Catastrophe Insurance: The New Wave
Indian Insurance Companies: Strategies to Tame the Turbulence
Life Insurance Agency: Is It a Numbers Game?
The Role of Distribution Channels in Life Insurance Business: An Indian Perspective
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Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited

-- Kamatla Sheeba

Catastrophe Insurance: The New Wave

-- Jayshree Bose

The ever-growing magnitude of natural disasters across the world during the past 20 years, has led insurers in the business of catastrophe insurance to realize that change would be constant. This article takes Hurricane Katrina (2005) as the pivot, capturing trends that have emerged in catastrophes and their insurance over the past three yearsfollowing Katrina.

Indian Insurance Companies: Strategies to Tame the Turbulence

-- GV Rao

Insurers in India, more particularly the non-life insurers, are reeling under the impact of the slowing down of the Indian economyas a consequence of global financial meltdown in the latter part of 2008. And even more severely due to the detariffing of the premium rating regime made effective from 2007, which was prevalent for five decades. How are they coping with these converging forces?

The Next Frontier: Telcassurance

-- Nitish Asthana

The author opines that considering the vast growth in the telecom industry across the length and breadth of the country, telecom distribution will be the one distribution model to look for in the years to come.

Pension Reform in India's Emerging Economy

-- Prakash Bhattacharya

Since 1991, there have been significant changes in the functioning of India's banking, insurance, and capital markets sectors. Following the formation of the Insurance Regulatory and Development Authority in December 1999, India's insurance sector has been opened to private companies, both domestic and multinational. Changes in the functioning of India's pension sector took place with the August 2003 establishment (through an executive order) of the Pension Funds Regulatory and Development Authority (PFRDA), even though the PFRDA bill is still pending.

Third-Party Guarantees of Reinsurance Obligations: I Guarantee It!

-- Larry P Schiffer

In a standard reinsurance transaction, the typical counterparties are the ceding insurer and the reinsurer. Each, working at arm's length, negotiates the terms and conditions of the reinsurance arrangement and the related contract wording. The ceding insurer may engage a reinsurance intermediary to assist with the placement and negotiation of the transaction or may work directly with the reinsurer to reach agreement on the deal and the language of the reinsurance contract.

Employment Practices Liability Claims Reporting Requirements

-- Donald S Malecki

Under Employment Practices Liability insurance, failure to report on a timely basis can result in the denial of a claim. There is a `strict' notice provision which needs to be followed in letter and spirit.

Life Insurance Agency: Is It a Numbers Game?

-- R Venugopal

Life insurance is never boughtit is always sold, so goes a saying. This underlies the fact that people never go to purchase a life insurance policy as they do for other needs, like food, clothing and shelter. Although life insurance can be called the fourth need after fulfilling the three basic needs, it needs an intermediary, an agent or advisor who would sit with the proposer, discuss his needs, his capacity to pay a certain amount as premium and a suitable scheme. Such being the importance of life insurance as a subject, it goes without saying that an agent should be knowledgeable, sincere and service-oriented.

Article Price : Rs.50

The Role of Distribution Channels in Life Insurance Business: An Indian Perspective

-- Krishna Kumar Agarwal and Rajesh Kr. Upadhyay

India is moving fast to emerge as one of the strongest economies in the world by 2020. One of the fastest growing industries in the service sector is, insurance. With the entry of private players and foreign collaborations, the life insurance business in India has grown tremendously. The major contributing factors for this growth are the introduction of new products and channels of distribution as well as the penetration of private insurance companies in uncovered markets. This study aims at exploring the role of different distribution channels in the growth of the life insurance industry.

Article Price : Rs.50

Global Executive Summaries
  • Marketing of Life Insurance: Have Things Really Changed?
    Full Text: www.irdajournal.com

  • ERM: Way Beyond Compliance
    Full Text: www.roughnotes.com

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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