Looking back at all the managers who made
their mark on the world, it's difficult to select the good ones from the great ones.
Bill `Scooter' Leathwood was my first manager, and one of my favorites, but I'm not so
sure if he was Hall of Fame material. After all, to be in the Hall of Fame you need to
have done more than teach a 21year old Rob Jolles to stop using the words `very' and `nice'
in every document he was to write although to this day you won't find those
words creeping into my language. No, to make the Hall of Fame, you need to have left a
legacy that the world can benefit from. I'd like
to submit the names of Joseph Juran, and Edwards Deming.
I first heard of Joseph Juran while researching my first book, How To Run Seminars and Workshops. Now you
might ask, "Why would a guy who was writing a book on training be struck by
the management styling of Joseph Juran? The answer is, amongst many other words
of wisdom learned from Juran, his simple concept that training comes from the
top down has stayed with me my entire life. |
