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The IUP Journal of Infrastructure

September '10
Focus

The expansion in world merchandise trade is highly influenced by the growth in world output, and every fluctuation in the world output is reflected in the volume of merchandise trade.

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Shipbuilding Infrastructure: An Efficiency Analysis of Indian Shipyards
Indian Power Sector: The Need for Demand and Supply Convergence
National Telecom Policy 1999: A Post-Implementation Appraisal
Towards a Sustainable Urban Transport System: An Analysis of the Epistemology and Planning Policy Direction for Non-Motorized Transport in Ethiopian Cities
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Shipbuilding Infrastructure: An Efficiency Analysis of Indian Shipyards

-- K M Chudasama

Despite a meagre growth in the recent world output, the world seaborne trade, world fleet of ships and new shipbuilding activities have continuously increased over time. The global shipbuilding activities have shifted in favor of those countries which have a comparative cost advantage and efficient shipyards. Although India remained passive in the 1990s in shipbuilding activities, since 2000 shipbuilding activities have boosted its economy, and its share in the global order book depicted an impressive trend. Consequently, huge investments are coming up in the Indian shipbuilding industry. Given this background, the paper attempts to analyze select Indian shipyards to review their efficiencies using Data Envelopment Analysis (DEA). The review provides a feedback regarding the operations at the Indian shipyards and helps in identifying the possibilities of increasing the output and sources of inefficiency.

-- Ipshita Basu and Renuka Garg

Globally power is one of the major catalysts for economic development and for strengthening the infrastructure, besides being a basic human need. India's installed capacity was around 100,000 MW by the 9th Five Year Plan (FYP) (end of 2003). Power deficit was at 7-9% and peak deficit at 15-18%. India's per capita power consumption was 704 kWh in 2007-08, which was much below the world average of around 2600 kWh (2005). The Power Ministry aims to provide 1000 kWh for the per capita consumption by 2012. A dismal 43% of the population has access to power. The main challenge is to reduce the demand and supply gap of power.

-- A S Sidhu and Harpreet Dusanjh

To give a momentum to the growth of Indian economy, the early 1990s witnessed a wave of rigorous reforms. Even one of the most vibrant sectors of the service basket i.e., telecom could not resist this wave. Hence, two major National Telecom Policies (1994 and 1999) were the outcome. However, mere policy formation is always a futile exercise unless accompanied by proper and timely implementation. Therefore, the present paper attempts to appraise the National Telecom Policy (NTP) 1999 for assessing the success of realization of its objectives. The study found that except for some areas like rural services; this policy has been successfully implemented.

-- Tendayi Gondo

In the cities of developing world, provision of urban transport is often a complex amalgam that links formal and informal transport in the context of rapid urbanization. Ethiopian cities are typical in this regard. Despite its environmental advantages and significance to the poor as a mode of transport and a source of income, the potential role of Non-Motorized Transport (NMT) is often immobilized or even actively suppressed. This analysis disagrees with the implicit notion that formal transport sector is the major or exclusive creator of mobility value. Empirical evidence is drawn from studies carried out on five Ethiopian cities, by employing a `Comparative Studies Framework' to compare and contrast the emerging issues. Results indicate that NMT modes add as much value to sustainable mobility as does the formal transportation sector.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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