The IUP Journal of Systems
Management is a quarterly journal focusing on system
development methodologies and automation, database
design and administration, data mining and data warehousing,
internet technologies, tools and techniques, enterprise-wide
system architectures, artificial intelligent approaches,
behavioral and HR aspects of information systems, information
system controls, security and privacy.
System Development— Methodologies and Automation
Database Design and Administration
Data Mining and Data Warehousing
Internet Technologies, Tools and Techniques
Enterprise-Wide System Architectures
Artificial Intelligence Approaches
Behavioral and HR Aspects of Information Systems
Information System Controls, Security and Privacy
Analysis of Data Mining Techniques
for Detection of Financial Statement Fraud
-- Nasib Singh Gill and Rajan Gupta
Top level management is usually found responsible for fraudulent reporting of financial statements to fulfill the objective of artificially improving the financial performance and results of the company. Several data mining algorithms have been implemented for successful identification of fraudulent financial reporting. This paper explores the four commonly used data mining techniques, viz., Neural Network, Decision Trees, Genetic Algorithms and Bayesian Belief Networks for detection of financial statement fraud. This study investigates the effectiveness of these four techniques in identifying fraudulent financial statements. In addition, the techniques were compared in terms of their performances based on eight varying parameters. Neural network appeared as the most extensively used technique for detection and identification of financial statement fraud.
Automated Teller Machines (ATMs): The Changing Face of Banking in India
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.
The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.
The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.