UGC Approved Journal @ Sl.No: 42911A 'peer reviewed' journal indexed on Cabell's Directory, and also distributed by EBSCO and Proquest Database
It is a quarterly journal that focuses on Purchasing, Manufacturing, 3PL, E-procurement, Reverse supply chain inventory, Warehousing, Planning and forecasting, Collaborative commerce, Data analytics, E-supply chains, Risk management and sustainability of supply chains, Value chain management, etc.
Examining the Efficiency of Outsourcing in India’s Healthcare Sector Using Data Envelopment Analysis
Outsourcing is a global phenomenon not only to remain competitive but also to survive in the fast changing environment across different sectors of industry, and healthcare sector is no exception. Financial pressures like reduced reimbursements by the payers, rise in input cost and lower payment by the patients are forcing many healthcare organizations to opt for outsourcing. It is difficult to generalize the theories and practices underlying the practice of outsourcing in healthcare. On the other hand, it is very difficult to closely measure the benefit of outsourcing, particularly in healthcare, as it is not easy to quantify the benefit. This paper presents a study on the current practice of outsourcing in healthcare sector in India, and measures the performance of outsourcing activity through benchmarking, using conventional Data Envelopment Analysis (DEA).
Strategic Alliance Trends in the Spanish Food and Beverage Industry
Alliances have often been used as an important tool to support corporate strategic objectives, specially when companies faced difficulties in entering new businesses, or when they need to improve their customer service. Nevertheless, more than half of alliances fail, and this is a serious management issue. This study analyzes alliance practices in a sample of companies that belong to the Spanish Food & Beverage (F&B) industry, comparing their alliance practices with those developed by a group of companies considered as ‘Best in Class’ in partnerships management. This ‘excellent group’ has worked out a set of ‘alliance key success factors’ to improve the success rate in their relationships. The study has been conducted in two different periods, 2009 and 2017, to check if within the Spanish F&B there is a trend to adopt some alliance success practices.
Redesigning Public Services Delivery: A Comparative Study of Delivery of Manual Conventional Public Services and Delivery of Public E-Services
Long queues at every public service desk, corruption and long waiting time with uncertain outcomes are synonymous with public services delivery systems in India. The public services for a population of more than one billion people in India requires a high level of e-services development and a corresponding agility in the delivery of public services in a variety of situations. Public e-services delivery systems are used by the governments at the center and states, resulting in e-government to benefit people in local setting in its own unique way so that citizens’ demands are met and fulfilled, instead of government dictating to citizens. Running public e-services is very cost-efficient than providing manual public services to the citizens. Delivery of eservices through e-governance provides a fertile ground for transparent, efficient and trustworthy governance. Manual public services delivery is full of social division and is a playground for corrupt people and practices. This calls for an empirical exploration to assess and compare the perceptions of users towards delivery of manual conventional public services and delivery of public e-services. This paper therefore assesses and compares the delivery of manual conventional public services and the delivery of public e-services. The purpose of this study is to allow administrators and policy makers to pay proper attention to these issues, which may help them in redesigning public services for effective, efficient, economic and equitable governance.
The Impact of Supply Chain Strategy and Supply Chain Flexibility on Supply Chain Performance: A Study in the Indian Context
In the modern competitive business environment, organizations integrate their business processes tactically across other business units within the supply chain network. This paper makes an attempt to find the impact of supply chain practices [i.e., Supply Chain Strategy (SCS) and Supply Chain Flexibility (SCF)] on supply chain performance. The study was conducted on a sample of 121 respondents from the Indian automobile industry. The data was collected by administering a questionnaire on the sample. The path modeling approach was used to test the significant relationship (statistically) of the hypotheses. The results reveal that SCS and SCF have significant correlation with SCP. This study contributes new knowledge to the existing literature by providing a research framework that can enhance the performance of the Indian automobile industry, and gives practical recommendations based on the research findings.
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