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The IUP Journal of Management Research:
Causes of Stress Among Insurance Employees: An Empirical Study
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The paper studies the causes of stress among insurance employees. The data for the study was collected from two insurance companies. For accomplishing the objective of this research, a structured questionnaire was designed and administered on 100 employees selected from all levels. Information was also collected through personal interviews and observation for gaining deeper insights with regard to the topic of study. Both the organizational and individual factors were analyzed for availing a focused perspective on the causes of stress. It was identified that the employees mostly suffer from stress due to heavy work load and unattainable targets, thereby generating work life imbalance and anxieties. Suggestions have been offered based on the analysis of the results of the survey.

At present work environment has become more stressful because of diverse role expectations, cut throat competition, globalization and technological innovation. Such changes have created several complications on both the domestic and professional fronts for the employees. It is because of these problems that a number of organizations have been organizing several programs for helping their employees get rid of their baggages of stress. Managed effectively, stress can enhance motivation and effort, thus contributing to professional growth and development (Jelinek, 1986).

There are three categories of potential stressors: environmental, organizational and individual. The environmental factors could be economic uncertainty, political uncertainty; organizational factors include task demand, role demand, interpersonal demand, organizational structure and organizational leadership; and the individual factors could be family issues, personal economic problems and personality characteristics.

 
 
 

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