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The IUP Journal of Management Research

October '08
Focus

In contrast to conventional business practices, corporate environmental management provides a number of economic benefits from environmental considerations.

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Causes of Stress Among Insurance Employees: An Empirical Study
Measuring Formative Constructs in Management Research: Definitions, Distinctions and Measurement
An Empirical Study of Quasi-Equity of SMEs: Evidence from the Auto-Ancillary Manufacturing Units of Jharkhand
Triggers of Corporate Practices and Environmental Performance: An Empirical Evidence for India
Global Warming, Nuclear Power and Resurgence of Renewable Energy A Political Economic Analysis with Special Reference to India
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Causes of Stress Among Insurance Employees: An Empirical Study

--Jyoti Budhraja

The paper studies the causes of stress among insurance employees. The data for the study was collected from two insurance companies. For accomplishing the objective of this research, a structured questionnaire was designed and administered on 100 employees selected from all levels. Information was also collected through personal interviews and observation for gaining deeper insights with regard to the topic of study. Both the organizational and individual factors were analyzed for availing a focused perspective on the causes of stress. It was identified that the employees mostly suffer from stress due to heavy work load and unattainable targets, thereby generating work life imbalance and anxieties. Suggestions have been offered based on the analysis of the results of the survey.

Article Price : Rs.50

Measuring Formative Constructs in Management Research: Definitions, Distinctions and Measurement

--Subhadip Roy

The debate over measurement models being reflective (where the latent construct is the cause and the indicator variables are the effects) or formative (where the latent construct is the effect and the indicators are the causes) has been addressed in various disciplines of management. However, traditional covariance-based measurement modeling does not offer much in modeling formative constructs. This paper addresses that issue with discussions on Partial Least Squares (PLS), a relatively new methodology in management research. Alongside, the paper also discusses the differences between formative and reflective measurement models and the possible effects of measurement model misspecification.

Article Price : Rs.50

An Empirical Study of Quasi-Equity of SMEs: Evidence from the Auto-Ancillary Manufacturing Units of Jharkhand

--D D Mukherjee and S K Bose

One of the important sources of funding the initial capital requirements of small scale industrial undertakings is loan/funds mobilized from friends and relatives of the promoter. These loans tend to be unsecured in nature and remain subordinated to the loans provided by banks and financial institutions. In a majority of cases, the funds belong to the family and treated almost as an equity contribution. These funds are commonly termed as Quasi-Equity (QE) or Equity 'de-facto'. This paper analyzes the factors that prompt the SMEs towards mobilization of such QE. The study finds that the incidence of QE is more in enterprises with a comparatively lower sales turnover. High turnover companies do not exhibit a marked tendency to mobilize QE. Further, the entrepreneurial behavior in mobilizing QE does not depend on the constitution of the enterprise. Nor does it depend on the Profit/Cash earning capacity of the enterprise. Most importantly, there exists a firm negative correlation of the ratio of QE/Total funds employed of an enterprise with increasing sales. This indicates that institutional lenders are more comfortable in lending to a growing organization, and the role of QE as a source of funding becomes less significant in a growth phase.

Article Price : Rs.50

Triggers of Corporate Practices and Environmental Performance: An Empirical Evidence for India

--Sarbani Mitra, Satyajit Dhar and K M Agrawal

It is frequently hypothesized that incorporation of environmental issues in corporate practices may improve a firm's environmental performance. Whether or not this hypothesis is true is important from the perspective of environmental proactiveness, as are the questions relating to the relevant issues: (1) What are the relevant environment performance indicators for a facility's environmental proactiveness? (2) How is it measured? and (3) Which specific determinants trigger corporate practices and environmental performance? Based on ample empirical evidence for the Indian grossly polluting units, this paper addresses these issues on the basis of parametric inference tests, viz., Chi-square testing and, later, ANOVA, that explicitly take into account the argument that the decision on corporate environmental management practices within a facility may be correlated to the decision on selection of firm-specific determinants. The empirical results indicate that there are six primary Environmental Performance Indicators (EPIs), viz., environmental policy, environment department, regulatory compliance, environmental audit, EMS certification and environmental cost management that may reflect the level of incorporation of environmental issues in business practice. The authors have tried to measure this level of integration by applying quantitative scores and termed this as `Environmental Performance Score (EPS)'. Furthermore, the authors find that size and nature of the unit may explain a firm's environmental proactiveness.

Article Price : Rs.50

Global Warming, Nuclear Power and Resurgence of Renewable Energy A Political Economic Analysis with Special Reference to India

--Dipankar Dey

Arguments in favor of nuclear power have been revived in recent years especially in emerging economies like India. The proponents of nuclear power have put three arguments to justify their demand: (1) Nuclear energy is safer today due to induction of better and safer technology; (2) Nuclear energy is a better option for mitigation of carbon emission and for combating global warming; and (3) India needs nuclear energy to sustain its projected rate of economic growth. This paper is divided into two sections. The first section focuses on the above three issues. The second section begins with a brief discussion on the alternative energy initiatives taken in different countries of the world, especially in Europe. This section also highlights the alternative energy options that are still open to India, but not yet considered by the energy planners of the country.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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