Till the time organizational culture is considered as varied, multilevel and
ubiquitous, without any knowledge, justification, explanation, is it has been considered
as vague, confused and mistrusted (Litwin and Stringer, 1968; Pettigrew,
1990; Reichers and Schneider, 1990; Chatman, 1991; Frost, 1991; Trice and Beyer,
1992; Alvesson, 1993; Hatch, 1993; and Schultz and Hatch, 1996). Organizational
culture and climate have been found to affect functioning and productivity
within organizations (Sheridan, 1992; Glisson and Hemmelgarn, 1998; Hemmelgarn et al., 2001; and Glisson and James, 2002). Glisson and James (2002)
demonstrated that culture and climate are distinct, but interrelated and can play the role
of constructs. Although definitions of culture and climate vary from organization
to organization (Verbeke et al., 1998), it can be defined as the organizational
norms and expectations regarding how people behave and how things are done in
an organization (Glisson and James, 2002). In contrast, organizational climate
reflects workers' perceptions of, and emotional responses to, the characteristics of their
work environment (James et al., 1978; James and Sells,
1981; and Glisson and James, 2002). Thus, culture and climate are held to influence attitudes in the workplace.
Constructive cultures are characterized by organizational norms of
achievement and motivation, individualism and self-actualization, and being humanistic
and supportive. It encourages interactions with people and approaches to tasks
that will enable staff to meet their higher-order satisfaction needs. Schein (1992)
notes that, indeed, a strong organizational culture has generally been viewed as
a Conservative force. In contrast, defensive cultures are characterized by
seeking approval and consensus, being conventional and conforming, and being
dependent and subservient. Defensive cultures encourage or implicitly require interaction
with people in ways that will not threaten personal security
(Hellriegel et al., 1974; Meglino, 1976; Woodman
and King, 1978; Koys and DeCotiis, 1991; Denison,
1996; and Cooke and Szumal, 2000). The four attributes of an
organization's climate are:
(1) a Supportive climate, (2) a climate of risk taking,
(3) a climate of cohesiveness, and (4) a climate with the motivation to achieve (Denison, 1996). The four
elements described here have been thought to promote job satisfaction and increase
motivation at individual and organizational levels. Motivation is something (as a need or
desire) that causes a person to act (Merriam-Webster, 2004). An organization with a
climate that has the motivation to achieve means that the environment of the
organization is one in which there is a strong need or desire to achieve and this is
demonstrated in the collective behaviors of individuals.
Organizational climate studies were prominent during the 1960s and
1970s (Denison, 1990). The human relations perspective drew its inspiration from
even earlier anthropological and sociological work on culture associated with
groups and societies (Mead, 1934; Weber, 1947 and 1958; Durkheim, 1964; and
Geertz, 1973). It is often assumed that organizational culture is a dominant factor
affecting organizational members' job attitudes and productivity and that
strong organizational culture can promise high satisfaction, commitment and
performance among members. Even though substantial emphasis has been placed on study
of organizational culture, the conception of organizational culture is still vague
and controversial (Smircich, 1983; Ashforth, 1985; and Alvesson, 1987). |